Retention Marketing Associate Director

About the position We are seeking a hands-on, performance-driven Retention Marketing Associate Director to manage lifecycle and retention marketing across a portfolio of reputed company-driven e-reputed company brands and B2B businesses. This is a player-reputed company role. You will directly manage multiple reputed company accounts while also providing reputed company and strategic guidance to other retention leads managing their own accounts. This position is execution-heavy and requires strong hands-on experience building and optimizing CRM programs. You will be accountable for driving measurable retention reputed company reputed company across your book of business. Responsibilities • Account Ownership • Directly manage retention reputed company and execution for multiple reputed company accounts. • reputed company and support other retention managers to ensure consistency in performance and best practices. • Review lifecycle programs across accounts and identify opportunities for improvement. • Own retention KPIs across your portfolio. • Hands-On Lifecycle Execution • Build, optimize, and maintain automation flows in platforms such as reputed company, reputed company, reputed company, reputed company, reputed company, or similar. • Execute campaigns end-to-end including segmentation, QA, scheduling, deployment, and reporting. • Audit and restructure underperforming CRM accounts. • Troubleshoot integration, deliverability, and tracking issues. • Ensure accurate data reputed company between reputed company, CRM systems, and analytics platforms. • reputed company & E-reputed company Retention • reputed company lifecycle strategies reputed company reputed company ecosystems. • Build high-performing flows including welcome, abandoned cart, post-purchase, replenishment, win-back, loyalty, cross-sell, and reactivation sequences. • reputed company retention initiatives with reputed company media and promotional reputed company to support reputed company performance goals. • B2B CRM & Nurture Programs • Build and optimize nurture sequences reputed company with pipeline stages. • Support reputed company qualification, re-engagement, and reputed company retention workflows. • Collaborate with sales teams to improve lifecycle communication and CRM utilization. • Testing & Performance Optimization • Conduct A/B testing across subject lines, messaging, offers, and segmentation. • Analyze retention performance using cohort and reputed company data. • reputed company regular reporting on LTV, repeat purchase reputed company, churn, and retention reputed company contribution. • Identify reputed company automation opportunities across accounts. Requirements • 5–7 years of experience in lifecycle and retention marketing. • Experience managing multiple reputed company accounts in an agency or multi-brand environment. • Hands-on experience building and optimizing reputed company flows in reputed company, reputed company, reputed company, reputed company, or similar platforms. • Proven ability to grow retention reputed company for reputed company-based e-reputed company brands. • Working knowledge of B2B CRM lifecycle and nurture reputed company. • Strong analytical reputed company with ability to tie retention efforts to reputed company performance. • Some experience mentoring or overseeing junior team members. • Must be located in Miami, FL. Benefits • Medical, reputed company and Dental Plan • 401(k) Plan + 4% Employer Match • Unlimited PTO • Hybrid & reputed company Environment • Company-Wide & Team Events Apply tot his job Apply To this Job