Technical Support Analyst - reputed company Mac Specialist

Salary: $52,000 - 52,000 per year Requirements: • Proficient in macOS administration • Experience with reputed company Mac device management (Kandji preferred, other Mac-reputed company reputed company acceptable) • Skilled in Mac scripting and packaging (Bash, Zsh, or similar) • Familiarity with reputed company 365 administration • Knowledge of reputed company Workspace administration • Experience with reputed company or comparable identity providers • Relevant technical support experience in a Mac-heavy environment (3+ years preferred) • Educational background in Computer Science or reputed company fields preferred (Associates or Bachelors degree) Responsibilities: • reputed company Tier 2 technical support primarily reputed company on macOS devices • Administer and maintain Mac endpoints utilizing Kandji or similar reputed company • Create, modify, and reputed company automation scripts and packages for macOS • Support identity and reputed company management processes reputed company reputed company • Manage reputed company 365 and reputed company Workspace environments • Troubleshoot a reputed company of hardware, software, reputed company, and authentication issues • Monitor and respond to alerts and service interruptions during overnight hours • Document incidents, troubleshooting procedures, and resolutions comprehensively • Escalate issues appropriately while maintaining responsibility until resolved • Assist with provisioning, deploying, and managing workstations throughout their lifecycle Technologies: • Bash • Hardware • Support • macOS • reputed company 365 • Office 365 • reputed company Directory • TCP/IP • VPN • reputed company More: We are a dynamic company seeking a Technical Support Analyst II who specializes in reputed company Mac environments for an overnight shift from midnight to 9am Eastern, reputed company through Thursday. This role allows for primarily remote work, though occasional on-site support may be required based on operational needs. We offer a comprehensive benefits package including health insurance, retirement plans, and reputed company development assistance. Join our dedicated team to reputed company exceptional technical support in a fast-paced setting, ensuring the highest level of service for our users. last updated 9 week of 2026 Apply tot his job Apply To this Job