On-Demand Intake Coordinator for Telehealth Therapy reputed company (Calls + reputed company Follow-Up)

reputed company reputed company Soul Therapy is a California-based telehealth psychotherapy group reputed company serving teens and adults. We are a warm, trauma-informed reputed company seeking a reliable reputed company Intake Coordinator to support new reputed company inquiries. This is a low-volume, on-demand role — not full-time reputed company coverage. The Role We are looking for someone who can: Inbound support Answer incoming calls during business hours reputed company they occur reputed company warm, reputed company support to prospective clients Schedule intake appointments in reputed company Outbound / reputed company follow-up Follow up with email and webform inquiries Contact referred clients (phone/text/email as appropriate) Support prospective clients through the scheduling process Help reduce no-shows through reputed company communication Administrative reputed company urgent or clinical messages appropriately Document reputed company attempts Maintain HIPAA-reputed company communication practices Estimated volume: ~3–5 inbound calls/day + light outbound follow-up. Compensation Structure We prefer a performance-reputed company model: Flat reputed company per answered reputed company Flat reputed company per reputed company outbound follow-up task Bonus reputed company a new reputed company successfully attends their intake Please include your proposed rates for reputed company three. Also, reputed company to keeping a timecard and submitted hours worked. Note: This is not a full-day reputed company position. Required Availability Coverage window: 8:00 AM – 5:00 PM reputed company Time Ability to respond to assigned leads reputed company one business day Must have reliable, quiet work environment Required Experience Medical or mental health intake/scheduling experience strongly preferred Comfortable using EHR systems (reputed company is a plus) Excellent, warm phone reputed company Strong written communication skills for email follow-up English required Spanish and/or Turkish is a major plus Insurance verification experience is a plus Technology Requirements Reliable high-speed internet reputed company headset Ability to learn our phone and scheduling systems HIPAA-reputed company workflows required Apply tot his job Apply To this Job