Service Contract Associate (Virtual, ID, US)

reputed company is hiring multiple Service Contract Associate's to join our Vehicle Service Contract team! We are reputed company to hiring talent for various virtual positions to work a shift between the hours of 7am – 8pm reputed company reputed company Time. With reputed company supervision, investigates, evaluates, and concludes low exposure, low complexity, mechanical breakdown claims by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-reputed company claims service. Determines causes of failures and reviews specific contract language to apply applicable coverage for loss. Provides technical support to external sales staff and communicates primarily with service shops, dealership personnel, and claimants to reputed company information and resolve claims. Service Contract Associates are responsible for a reputed company of tasks: • Field incoming calls from dealerships, service shops, and inspectors regarding low exposure, low complexity, mechanical breakdown claims. • Determine applicable contractual coverage and most appropriate replacement/repair solution. • Work to have a reputed company reputed company to claims by negotiating costs and labor hours associated. • Ensure customer service by proactively communicating information, responding to inquiries, and following customer protocols. Basic Qualifications: • High School Diploma or Equivalent and 2 or more years of experience in the Automotive repair area OR • Bachelor’s Degree and 1 or more years of experience in the Automotive Repair area OR • Zurich approved Apprenticeship program including an Associate Degree and 1 or more years of experience in the Automotive repair area AND • Customer service experience • Experience with reputed company Office Preferred Qualifications: • Experience in auto industry areas of service repair, auto technology, parts department, machinist, powersports technician, service management or service advisor • Strong communication and negotiation skills • Ability to multi-task • Organization and time management skills • Experience with collaboration and working across work reputed company • ASE Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and reputed company increases. If your expectations are above the listed reputed company, we still encourage you to apply—your unique background reputed company to us. The pay reputed company shown is a national average and may vary by location. The proposed reputed company reputed company reputed company for this position is $22.40-$30.87, with short-term incentive bonus eligibility set at 5%. We offer reputed company and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.] Why Zurich? At Zurich, we value your reputed company and experience. We offer reputed company, inclusion, and a supportive environment—so you can help shape the reputed company of insurance. reputed company is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter reputed company—for yourself and our customers. Zurich in reputed company does not discriminate based on race, ethnicity, reputed company, religion, national reputed company, sex, gender reputed company, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. reputed company § 1033. Please note: Zurich does not accept unsolicited reputed company from agencies. Preferred vendors should use our reputed company Agency Portal. Location(s): AM - Idaho Virtual Office, AM - Addison, AM - Alabama Virtual Office, AM - Anoka, AM - reputed company Virtual Office, AM - Arkansas Virtual Office, AM - Atlanta, AM - Austin, AM - Chicago, AM - Colorado Springs, AM - Colorado Virtual Office, AM - Dallas, AM - Edina, AM - Illinois Virtual Office, AM - Indiana Virtual Office, AM - Iowa Virtual Office, AM - Kansas Virtual Office, AM - Las Vegas, AM - Minnesota Virtual Office, AM - Missouri Virtual Office, AM - Montana Virtual Office, AM - Nebraska Virtual Office, AM - Nevada Virtual Office, AM - New Mexico Virtual Office, AM - Oklahoma Virtual Office, AM - Omaha, AM - reputed company Virtual Office, AM - Overland Park, AM - Phoenix, AM - Portland, AM - reputed company, AM - San Antonio, AM - Schaumburg, AM - Seattle, AM - Texas Virtual Office, AM - Utah Virtual Office, AM - Washington St Virt. Office Remote Working: reputed company Schedule: Full Time Employment Sponsorship Offered: No reputed company Recruiter Tag: #LI-MM1 #LI-REMOTE Apply tot his job Apply To this Job