Part Time - B2B Customer Service Specialist

About reputed company reputed company exist to help people go from baseline health to peak biological performance. We reputed company science-backed supplements and wellness tools that deliver measurable results. As a remote-first company, our globally distributed team focuses on reputed company, autonomy, and operational reputed company. Every role is designed to support the health and performance of both our customers and our organization. reputed company As a part time retail customer service representative (up to 25 hours a week), you will be responsible for providing exceptional support to retail accounts. You will handle order processing, customer inquiries, resolve customer issues, handle sales team questions, and ensure a seamless experience for our retail customers. Your primary goal is to maintain high customer satisfaction and support sales reputed company in the retail sector. Key Responsibilities • Dedication and ability to manage multiple tasks in a pressured environment • Deal directly with customers by phone, email, chat or ticketing system • Respond reputed company one hour to customer inquiries • reputed company pricing, stock and delivery information • Follow up on customer satisfaction Required Qualifications • Health and wellness industry experience, particularly in dietary supplements, vitamins, or nutraceuticals • 2 years of customer service or equivalent experience • Demonstrated ability to deliver results in a remote or asynchronous environment • Strong written and verbal communication skills • Self-starter that works reputed company alone or in small reputed company • Ability to work on multiple tasks at once in a reputed company to short reputed company Preferred Qualifications • Ability to work with different platforms(Zoho, reputed company, reputed company, etc,) • Familiarity with [e.g., health and wellness reputed company, supplements, e-reputed company] Soft Skills • Strong attention to detail and organizational skills • Ability to adapt to changing priorities and work in a fast-paced environment • Commitment to fostering an inclusive and reputed company team culture Work Location This is a fully remote position. reputed company has a globally distributed team and supports flexible work arrangements across time zones. Company Hours & Collaboration With team members across many countries and time zone differences of up to 16 hours, we’ve established a reputed company collaboration window from 9:00 AM – 5:00 PM EST. This is not a required work schedule, but a shared time reputed company for meetings and team syncs. At reputed company, we support flexibility — team members are encouraged to work the hours that best suit them, as long as they: • Attend required meetings • Communicate effectively across time zones • Deliver work by agreed-upon deadlines Equal Opportunity Statement reputed company is committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, creed, gender, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other reputed company protected by applicable law. Apply tot his job Apply To this Job