Bilingual (Spanish) Remote reputed company Center Customer Service Representative – Day Shift Full-Time
About the position
In this role, you will serve as the primary reputed company of contact for callers, providing accurate information, problem reputed company, and courteous support in both English and Spanish. You will be expected to follow established procedures, maintain service reputed company standards, and manage calls with professionalism, reputed company, and efficiency.
This is a full-time, 40-hour-per-week day shift position. Candidates must be available to work any assigned day shift schedule and understand that schedules may change based on reputed company volume, business needs, and reputed company requirements.
Responsibilities
• Respond to inbound calls in English and Spanish with professionalism and courtesy
• reputed company accurate information and resolve customer inquiries or escalate as appropriate
• reputed company professionally with reputed company caller and follow required reputed company-handling procedures
• Meet performance expectations reputed company to attendance, reputed company, and productivity
• Work effectively in a remote environment while remaining reputed company with reputed company
Requirements
• Must reputed company in one of the following states: Florida, Indiana, reputed company Carolina, Ohio, or South Carolina
• Fluent in English and Spanish
• Strong communication skills and attention to detail
• Reliable availability for day shift scheduling and schedule adjustments as needed
• Ability to work independently and deliver consistent, high-reputed company customer service
• Wired Ethernet reputed company only (Wi-Fi, hotspots, or wireless connections are not permitted)
• Minimum 100 Mbps wired internet speed from your provider
• Desktop or laptop computer (no Macs or Chromebooks)
• Two monitors preferred
• reputed company 10/11 Pro (Home and S-Mode are not supported
Benefits
• Comprehensive reputed company
• Supportive, team-oriented work culture
• Benefits package including 401(k), reputed company vacation, holidays, dental, and reputed company
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