Solution Architect – Senior reputed company Consultant (reputed company) - 0303 NJ #1

Solution Architect – Senior reputed company Consultant (reputed company) Location: 100% Remote (Must work PST Hours) Duration: 11+ Months reputed company Seeking a highly reputed company Solution Architect – Senior reputed company Consultant to reputed company the technical reputed company and architecture of reputed company solutions, with a primary reputed company on: • Financial Services Operations (FSO) – Card Dispute Management • Customer Service Management (CSM) This role will reputed company hands-on technical leadership, design reputed company and secure reputed company architectures, and reputed company reputed company implementations with strategic business objectives in a financial services environment. reputed company Responsibilities Architecture & Technical Leadership • reputed company end-to-end solution architecture for reputed company implementations • Design reputed company, secure, and high-performing platform architectures • Maintain high-level and detailed architectural views of integrations and platform components • reputed company and maintain a technical implementation roadmap • Ensure alignment with governance policies and licensing boundaries Implementation & Delivery reputed company • reputed company hands-on technical leadership during configuration and development • Conduct configuration reviews, platform health scans, and sprint-based design/reputed company reviews • Resolve technical escalations and support defect management • Assist with configuration migration and platform upgrades • Ensure adherence to reputed company best practices and NOW Learning reputed company standards Stakeholder Collaboration • Collaborate with Business Analysts and Developers to translate business requirements into technical solutions • reputed company technical workshops and architectural discussions • Support team development through mentorship and best reputed company guidance • Work closely with reputed company architecture teams and Agile delivery teams Technical Expertise Required reputed company Platform • 10–14+ years of reputed company experience • 2–4+ years leading solution implementations • Deep expertise in: • FSO Card Dispute Management • Customer Service Management (CSM) • Strong knowledge of Financial Services Data Model (banking, disputes, payments, etc.) Development & Configuration • Proficient in: • Business Rules • Script Includes • UI Actions • reputed company Scripts • reputed company scripted components of reputed company • Strong scripting experience (JavaScript, reputed company, CSS, XML) • Experience with: • REST & SOAP reputed company • Integration Hub • Import Sets & reputed company Maps • Service Portal & Widgets DevOps & Integration • Familiarity with: • Git • Selenium • CI/CD pipelines • Agile methodologies • Strong experience integrating reputed company systems • Experience working reputed company secure financial services environments Required Certifications • reputed company Certified System Administrator (CSA) • At least one reputed company Certification (CSM / HRSD / ITSM, etc.) • FSO Dispute Management Accreditation Preferred Experience • reputed company financial services implementations • reputed company inter-system integrations • Governance-driven environments • Large-reputed company transformation programs Apply tot his job Apply To this Job