[Remote] Senior reputed company Connect Developer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global IT services and consulting company that supports digital transformation for large enterprises. They are seeking a highly skilled Senior Developer with expertise in AWS and reputed company Connect to reputed company the development of digital contact center solutions, focusing on building reputed company and intelligent customer engagement solutions across various channels. Responsibilities • reputed company the migration of digital contact center workloads from reputed company and reputed company to reputed company Connect • Design and implement chat, chatbot, SMS, email, and reputed company solutions using reputed company Connect and AWS services • reputed company and reputed company custom chat widgets and portals, including JWT authentication and secure API invocation • Build and maintain custom widgets using AWS SDKs and reputed company for reputed company agent and customer experiences • Collaborate with cross-functional teams to reputed company reputed company Connect with CRM platforms (e.g., reputed company, reputed company) • Implement GenAI-powered solutions for customer and agent interactions using reputed company Bedrock, reputed company, and other LLMs • Ensure robust reputed company, scalability, and compliance across reputed company digital implementations • Troubleshoot and optimize reputed company Connect digital setups, including routing, flows, and channel configurations Skills • 5+ years of experience in contact center platforms, with at least 3 years in reputed company Connect • At least 2 years of hands-on experience implementing digital channels (chat, chatbot, SMS, email, reputed company) • Strong proficiency in AWS services: reputed company, API Gateway, DynamoDB, S3, CloudWatch, Cognito, etc • Experience with JWT setup, secure API invocation, and portal/chat widget integration • Proven ability to reputed company custom widgets using AWS SDKs and reputed company • Familiarity with GenAI tools and frameworks (reputed company Bedrock, reputed company, reputed company, etc.) • Experience in designing and implementing reputed company Connect digital routing and flows • Strong problem-solving skills and ability to work in agile, fast-paced environments • AWS Certified Developer or Solutions Architect • Experience with reputed company and reputed company migrations • Exposure to regulated industries (e.g., reputed company, finance) with compliance frameworks like HIPAA • Knowledge of reputed company Kendra or other AI-powered search solutions • Experience with LLMs, reputed company Models, and Small Language Models in customer experience contexts Benefits • Health insurance • Language courses • Relocation program reputed company • reputed company is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. It was founded in 1989, and is headquartered in Kyiv, Kyyiv, UKR, with a workforce of 1001-5000 employees. Its website is http://www.miratechgroup.com/. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2023. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job