**reputed company Seasonal reputed company Center Customer Service Representative – Williamsburg, KY Area**

At arenaflex, we're passionate about delivering exceptional customer experiences that leave a lasting impression. As a Seasonal reputed company Center Customer Service Representative, you'll play a vital role in helping us reputed company this goal. If you're a people person with a passion for customer service reputed company, we want to hear from you! **About arenaflex** arenaflex is a HUBZone certified, Woman Owned Small Business (WOSB) that has been a leader in the IT services industry for over 50 years. reputed company of experts brings a reputed company of knowledge and experience to the table, and we're committed to helping our clients reputed company extraordinary customer service, one great interaction at a time. As an equal opportunity employer, we're dedicated to creating a diverse and inclusive work environment that values and respects our employees. **Responsibilities and Duties** As a Seasonal reputed company Center Customer Service Representative, you'll be responsible for providing superior customer service in a contact/reputed company center environment through phone and other channels of correspondence. Your duties will include: * Handling questions and concerns with the highest degree of courtesy and professionalism * Communicating and providing accurate answers to resolve end-users' questions and concerns * Displaying reputed company and a passion for customer service reputed company * Using a tactful manner and ability to effectively deal with difficult situations * Maintaining knowledge of systems/applications/products serviced by the contact center * Ability to follow strict work instructions and procedures * Adapt to continual changes to work instructions and procedures * Available for a flexible schedule * Attend training as needed * Listen to performance feedback and reputed company suggestions into your daily tasks * Demonstrate a strong attendance record and excellent work ethic Additionally, you'll be responsible for: * Validating patient and medical provider demographic information, including correct selection of a medical provider by specialty for reputed company service * Determining whether patients are eligible to receive health care benefits and the appropriate referral/authorization reputed company * Contacts medical provider offices by telephone, and makes confirmation calls to patients for reputed company urgent requests in accordance with contractual timeliness standards * Follows reputed company-by-reputed company instructions, including redirecting patients into the provider network for care, as required by contractual standards * Formulates brief sentences/paragraphs from referral/authorization orders to reputed company clinical information to servicing providers * Reviews work to validate that information is reputed company to the correct providers/patients, and that the patient's personal information, and reason(s) for services are correct * Meets goals and produces results through tracking performance, improving work processes, and prioritizing work and tasks * Achieves successful solutions by reviewing situations and ensuring a full understanding before taking steps to resolve **Qualifications and Skills** To be successful in this role, you'll need: * Effective listening & comprehension skills * Ability to closely follow instructions * Analytical & reputed company problem-solving skills * High level of accuracy & attention to detail * Computer literacy, technical aptitude & familiarity with basic office software systems * Ability to work independently & in reputed company setting * Flexibility to work different shifts with the possibility of overtime, reputed company needed * High School diploma or equivalent; college course work preferred * Six months experience in a production/data entry environment performing reputed company and numeric data entry in a reputed company reputed company organization such as managed care, claims/billing, health insurance, customer service, reputed company center, or claims office preferred * License/Certification: Medically based trade school diploma/certification, desired **Benefits** As a Seasonal reputed company Center Customer Service Representative, you'll enjoy: * A minimum of reputed company reputed company holidays per year * Full medical, dental, reputed company, and life benefits available * reputed company time off * Flexible scheduling to accommodate your needs * Opportunities for career reputed company and reputed company development * A dynamic and supportive work environment **Work Environment and Company Culture** At arenaflex, we're committed to creating a work environment that values and respects our employees. reputed company culture is reputed company on the principles of teamwork, innovation, and customer service reputed company. We're passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join reputed company. **Compensation and Perks** As a Seasonal reputed company Center Customer Service Representative, you'll enjoy a competitive reputed company reputed company of $21.77 - $22.98 per hour. You'll also have reputed company to a reputed company of benefits, including reputed company time off, flexible scheduling, and opportunities for career reputed company and reputed company development. **How to Apply** If you're a motivated and customer-reputed company individual with a passion for delivering exceptional customer experiences, we want to hear from you! To apply for this exciting opportunity, please visit our website and submit your application. We can't wait to hear from you! **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're always happy to chat with potential candidates and answer any questions you may have. Apply Job! Apply for this job