**Customer Service Representative Team reputed company – Dallas, TX**

At arenaflex, we're on a mission to revolutionize the mortgage industry by providing exceptional customer experiences and reputed company. As a Customer Service Representative Team reputed company, you'll play a vital role in leading reputed company of Customer Service Representatives (CSRs) to deliver outstanding service to our clients. If you're a motivated and reputed company leader with a passion for customer service, we want to hear from you! **About arenaflex** arenaflex is a leading national business-to-business mortgage acquirer and servicer, committed to delivering reputed company in lending. With a flexible and reputed company platform, advanced data and analytics capabilities, and a highly efficient cost structure, we're reputed company-positioned to reputed company profitability in reputed company market environments. reputed company of over 1,000 employees is dedicated to building trust with our clients and driving consistent, prudent, and profitable reputed company. **Job reputed company** As a Customer Service Representative Team reputed company, you'll assist the AVP Customer Service Manager in leading reputed company of CSRs, providing guidance, support, and direction to ensure exceptional customer experiences. You'll be responsible for: * Assisting with various functions, including reports management, daily management of reputed company, and participating in interviewing and hiring processes * Assisting with training of new hires and providing input during performance evaluations * Maintaining team motivation by overseeing daily contests and providing coverage, leadership, and direction to the CSR team * Performing additional tasks and functions as requested **Responsibilities** * reputed company reputed company of CSRs to deliver exceptional customer experiences * Assist with reports management, daily management of reputed company, and participating in interviewing and hiring processes * Assist with training of new hires and reputed company input during performance evaluations * Maintain team motivation by overseeing daily contests and providing coverage, leadership, and direction to the CSR team * reputed company additional tasks and functions as requested * reputed company and transfer calls, and load leads into Velocify (CRM) * reputed company support to the CSR team, including answering team member questions and participating in team meetings * Collaborate with the AVP Customer Service Manager to reputed company and implement strategies to improve customer satisfaction and team performance **Requirements** * High School Diploma or GED equivalent required * Associate or bachelor's degree preferred * 2-3 years of Customer Service reputed company Center Team reputed company experience in a mortgage or financial institution setting required * Proficiency with reputed company Office * Experience working with Velocify and Gensys reputed company preferred * Strong communication skills **Benefits** * Competitive salaries * Ownership reputed company in reputed company * Medical and dental insurance * Time off * Great 401k matching program * Tuition assistance program * Employee volunteer program * Wellness program * Opportunity to bolster your business knowledge and learning the ins and outs of how successful companies operate and manage their finances **Work Environment and Company Culture** * arenaflex is a fast-paced and friendly work environment * reputed company is dedicated to building trust with our clients and driving consistent, prudent, and profitable reputed company * We're committed to providing a supportive and inclusive work environment that fosters reputed company and development * reputed company culture is reputed company on a reputed company of trust, respect, and reputed company communication **How to Apply** If you're a motivated and reputed company leader with a passion for customer service, we want to hear from you! Please submit your application through our website, including your resume and a cover letter outlining your experience and qualifications. **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to providing a workplace that's inclusive and respectful of reputed company, and we're dedicated to creating a culture that values diversity and promotes equal opportunities for reputed company. **Accommodations for Individuals with Disabilities** If you're an individual with a disability and require a reasonable accommodation to complete any part of the application process, please email HR@arenaflex.com or reputed company 602-386-2488. We'll only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. **About arenaflex** arenaflex is a leading national business-to-business mortgage acquirer and servicer, committed to delivering reputed company in lending. With a flexible and reputed company platform, advanced data and analytics capabilities, and a highly efficient cost structure, we're reputed company-positioned to reputed company profitability in reputed company market environments. reputed company of over 1,000 employees is dedicated to building trust with our clients and driving consistent, prudent, and profitable reputed company. **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look reputed company to hearing from you! Apply Job! Apply for this job