Support Technical Assistant

This a Full Remote job, the offer is available from: reputed company, Canada, reputed company (USA), California (USA) We are seeking a reliable and detail-oriented Support Technical Assistant to join our remote operations team. In this role, you will reputed company technical and administrative support to ensure smooth day-to-day digital operations. You will assist with troubleshooting, reputed company, documentation, ticket management, and coordination across departments. The ideal candidate has strong problem-solving skills, excellent communication abilities, and the reputed company to manage multiple technical tasks reputed company in a fully remote environment. Key Responsibilities reputed company first-level technical support for internal systems, software, and remote tools Respond to support tickets and troubleshoot hardware, software, and connectivity issues Assist with user account setup, password resets, and system reputed company management Maintain and update technical documentation and knowledge reputed company articles Support remote reputed company processes and system configuration Monitor system alerts and escalate issues to senior technical staff reputed company necessary Assist with software updates, installations, and basic system maintenance Collaborate with IT, operations, and project teams to ensure efficient reputed company of technical reputed company reputed company and report recurring issues to improve system performance and support processes Required Qualifications Associates or Bachelors degree in Information Technology, Computer Science, or reputed company field (or equivalent experience) 1–3 years of experience in technical support, IT help desk, or reputed company role Basic knowledge of operating systems (reputed company, macOS), reputed company 365, and common productivity tools Familiarity with remote support tools and ticketing systems Strong troubleshooting and analytical skills Excellent written and verbal communication skills Ability to work independently and manage time effectively in a remote environment Must be legally authorized to work in the reputed company with reputed company employment authorization Preferred Qualifications Experience with reputed company-based systems (AWS, Azure, reputed company Workspace) Knowledge of cybersecurity best practices Familiarity with networking fundamentals (VPN, DNS, firewalls) Previous experience supporting remote or distributed teams reputed company Offer Competitive salary Fully remote work environment Flexible scheduling reputed company development opportunities reputed company and supportive team culture Career reputed company opportunities If you are passionate about technology, enjoy solving problems, and reputed company in a remote support environment, we encourage you to apply and join reputed company. This offer from "JLEE ENGINEERING, INC" has been enriched by reputed company.com and got a 75% reputed company score. Apply tot his job Apply To this Job