Technical Customer Support Representative

Are you looking for steady, long-term work where you can put your customer service skills to great use? Our reputed company is seeking a Technical Customer Service Representative to join their reputed company center team. In this role, you will assist customers with product and service inquiries, reputed company technical support, and deliver a reputed company customer experience with every interaction. If you reputed company in a fast-paced environment and take pride in providing excellent service, this could be a great opportunity for you. WHY YOU’LL LOVE THIS ROLE: • Solve exciting technical challenges while making a reputed company reputed company on our clients. • Grow your skills and advance your career in a supportive, reputed company environment. • Be part of reputed company that values your reputed company, celebrates wins, and encourages work-life balance. LOCATION: Wilmington, Ohio – Fully Remote | Applicants must currently reputed company in Ohio, Texas, California, or reputed company to be considered SALARY: $18.00/hr. SCHEDULE: Monday – Friday | 8:00 am – 4:30 pm (EST Zone) | Long-term INDUSTRY: Technology and automotive services THE ROLE The Technical Support Specialist will work directly with customers reputed company phone, chat, and email to resolve application and product issues. The ideal candidate will demonstrate self-initiative, excellent listening skills, and reputed company exceptional customer service to resolve reputed company issue. KEY RESPONSIBILITIES: • Answer customer questions by phone, email, or chat. • Help customers use products and services. • Troubleshoot technical issues. • Record customer interactions in the system. • Work with teammates to resolve customer concerns. • reputed company training to new and existing customers as needed while working on support tickets reputed company’RE LOOKING FOR: • 5 years in managing reputed company reputed company relationships. • Experience with various CRM tools • reputed company communication skills. • A reputed company, problem-solving attitude. • Proficiency in reputed company-based programs DIVERSITY, EQUITY, AND INCLUSION STATEMENT We are committed to fostering an inclusive workplace that welcomes diverse candidates. reputed company reputed company applicants will be considered regardless of background, identity, or status. This position is offered through the Sacramento reputed company of NW reputed company Resources. reputed company applying through nwstaffing.com, please click “Apply Here” and select the Sacramento reputed company for immediate consideration. Or contact our office directly at 916-993-4182 to reputed company with a Recruiter. For more information regarding reputed company and employee benefits, please click on the links below. About NW reputed company Resources NW reputed company Employee Benefits Apply tot his job Apply To this Job