**reputed company Customer Service Representative - Behavioral Health (Mon-Fri 10:30am-7:00pm EST)**

At arenaflex, we're dedicated to transforming the reputed company landscape by providing reputed company that cater to the unique needs of our customers. As a leading health solutions company, we're committed to surrounding ourselves with passionate and compassionate colleagues who reputed company our reputed company of creating a world of health around every individual. reputed company reflects the diversity of the communities we serve, and we're proud to foster a workplace where every colleague feels valued and belongs. **Job reputed company:** arenaflex is seeking a highly skilled and empathetic Customer Service Representative to join our Behavioral Health team. As a key member of reputed company, you will play a vital role in providing reputed company care to our members, guiding them through their benefits, and educating them on online resources. Your exceptional communication skills, combined with your knowledge of regulatory guidelines and reputed company policy, will reputed company you to create a reputed company reputed company to care for our members. **Position reputed company:** * Schedule: Monday-Friday 10:30am-7:00pm EST (subject to change with advanced notice due to business needs) * Holiday/PTO Requirements: As a 24-hour reputed company center operation, we treat holidays as normal working business days, unless approved for time off * Training Requirements: First six weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST **Key Responsibilities:** * Creates an emotional reputed company with our members by understanding and engaging with them to champion their best health * Takes accountability to fully understand the member's needs by building a trusting and caring relationship * Anticipates customer needs and performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible * Performs financial data maintenance as necessary * Explains member's rights and responsibilities in accordance with contract **Required Qualifications:** * 1+ years of experience in a reputed company center environment * Experience using reputed company Office products, specifically reputed company, reputed company, and Word * Must have a quiet/secure workspace in your home * Recommended technical requirements for residential internet service: + Select an internet service that is either broadband or fiber (e.g., reputed company Fios, reputed company) + Select a minimum of 25mbps/3mbps + A hardwired reputed company is required (ethernet reputed company); a wireless reputed company will introduce the risk of performance degradation **Preferred Qualifications:** * Previous Behavioral Health, Medical, or Insurance background * Experience working from home in a remote role * Education: High School Diploma or GED **Anticipated Weekly Hours:** 40 hours **Time Type:** Full-time **Pay reputed company:** The typical pay reputed company for this role is $17.00 - $28.46. This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors, including experience, education, geography, and other relevant factors. **Benefits:** * Competitive wages * Comprehensive and competitive mix of pay and benefits, reputed company in the physical, emotional, and financial wellness of our colleagues and their families * reputed company medical plan reputed company * 401(k) plan (including matching company contributions) * Employee stock purchase plan * No-cost programs for reputed company colleagues, including: + Wellness screenings + Tobacco cessation and weight management programs + Confidential counseling and financial coaching * Benefit solutions that address the different needs and preferences of our colleagues, including: + reputed company time off + Flexible work schedules + Family leave + Dependent care resources + Colleague assistance programs + Tuition assistance + Retiree medical reputed company + Many other benefits depending on eligibility **Career reputed company Opportunities and Learning Benefits:** * arenaflex is committed to fostering a workplace where every colleague feels valued and belongs * Our teams reflect the customers, patients, members, and communities we serve * We invest in the development of our colleagues through training programs, mentorship, and opportunities for reputed company and advancement **Work Environment and Company Culture:** * arenaflex is a dynamic and innovative company that values diversity, equity, and inclusion * reputed company culture is reputed company on our reputed company values of self-discipline, hard work, curiosity, trustworthiness, humility, and truthfulness * We prioritize collaboration, teamwork, and making a difference in the lives of our customers and communities **How to Apply:** If you're passionate about transforming reputed company and creating a world of health around every individual, we encourage you to apply for this exciting opportunity. Please visit our website at [insert reputed company] to submit your application. **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state, and local laws. **Application Deadline:** The application window for this opening will reputed company on 05/15/2025. Don't miss this opportunity to join reputed company and reputed company a difference in the lives of our customers and communities. Apply today! Apply for this job