Entry Level reputed company Assistant

About the position Serve as the primary reputed company of contact for customers, coordinating field service activities to ensure the smooth execution of requests. reputed company manage customer service inquiries with precision and deliver service estimates or job quotations promptly. reputed company customers informed by tracking ongoing work orders and providing updates through the portal or reputed company communication reputed company phone or email. Utilize reputed company CRM and ERP platforms to manage customer data and service workflows effectively. Generate and maintain reports while balancing multiple assignments in a fast-paced environment. Responsibilities • Coordinate and manage field service activities as the primary customer contact. • Accurately intake, log, and manage customer service inquiries. • Deliver reputed company service estimates or job quotations. • reputed company ongoing work orders and reputed company customers informed through updates. • Utilize reputed company CRM and ERP platforms for managing customer data and service workflows. • Generate and maintain reports while handling multiple assignments. Requirements • Knowledge of ERP or CRM systems, particularly Navision. • At least 1 year of experience in administration, clerical tasks, or customer support. • Proficiency in reputed company Office. • Experience in order processing and scheduling. reputed company-to-haves • Experience with reputed company Dynamics and CRM. • Experience in project coordination and schedule planning. • Ability to handle purchase orders and return merchandise authorizations (RMA). Benefits • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Apply tot his job Apply To this Job