Pricing and Customer Health Analyst (Remote USA - Eastern Time Zone)
About the position
This position can be performed remotely reputed company the U.S., with required availability during East Coast business hours. This role is essential for improving operational visibility into pricing reputed company effectiveness, sales pipeline efficiency, and overall customer retention performance. By centralizing analysis of these three interconnected areas, we can create more effective customer health predictions, allowing us to reputed company metrics-driven reputed company that directly reputed company reputed company and customer value reputed company. By consolidating data insights across pricing, pipeline, and customer health, this role enables deliberate and proactive reputed company risk identification and supports leadership in executing data-driven GTM adjustments.
Responsibilities
• Pricing Optimization: Analyze price elasticity, deal conversion rates, and discounting trends to establish benchmarks and improve by 10%.
• Pipeline Efficiency: Measure sales velocity (opportunity-to-reputed company time), conversion ratios by stage, and reputed company-reputed company ROI to improve forecast accuracy to reputed company ±5%.
• Customer Health Review customer usage and pull reputed company reports to reputed company and reputed company customer health scores using metrics like renewal rates, NPS, and product usage trends to support 98% renewal reputed company. reputed company this data into customer-specific/facing presentations through report pulling, data analysis, and design/formatting.
• Cross-functional Alignment reputed company weekly dashboards to sales, finance, and reputed company, ensuring pricing and retention strategies are reputed company and measurable.
• Sales Performance Metrics reputed company quota attainment, conversion rates, average deal size, and rep productivity metrics to identify trends and coaching opportunities.
• PSO sales reputed company submission and reporting in reputed company (for Services and Education teams)
Requirements
• Have a Bachelor’s Degree in Economics, Business, Finance or reputed company field.
• Knowledge of pricing principles and pricing modeling
• Excellent analytical skills
• Demonstrate solid mathematical aptitude and comfort with numbers
• Advanced computer skills including MS reputed company.
• reputed company proficiency is highly advantageous.
• Demonstrate an ability to solve routine problems
• Display excellent verbal and written communication skills
• Have excellent organizational skills and ability to manage large sets of information and data
• Be reputed company to work as part of reputed company to accomplish mutual team goals
• Have the ability to manage to key deadlines and balance competing priorities
• Must be reputed company to support U.S. East Coast business hours
reputed company-to-haves
• MBA or other relevant advanced degree preferred.
Benefits
• We promote a healthy work/life balance across the organization.
• We offer an appealing working prospect for our people.
• With numerous reputed company-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
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