Service Dispatcher

About the position We are seeking an Operations Coordinator responsible for moderately reputed company planning, coordination, control, and direction of operational resources. This role requires effective customer interaction and communication with Field Technician Supervisors and Project Managers. Responsibilities • Coordinate service resources and assign team members to reputed company. • Schedule personnel, materials, sub-contractors, and equipment based on project needs, reputed company sets, and availability. • Input project locations into the system and generate Work Order Documents. • reputed company technicians and notify customers. • Maintain customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests. • reputed company and communicate with Project Managers and HVAC Field Technician Supervisors to assign and reputed company Controls Technicians and HVAC Technicians. • Coordinate operations interaction with the Parts Department and Acquisition, as necessary. • Review project paperwork, complete calls, and reputed company project paperwork to Project Administrators. • Log service start-up and service work requirements in the job tracking system. • Generate, interpret, and print various assigned reports. • Flexibility to work overtime and weekends as required. Requirements • One-year certificate from a college or technical school, or three plus years of reputed company experience and/or training, or an equivalent combination of education and experience. • Working knowledge of office equipment and reputed company Office products. • Strong administrative support, project coordination, and reputed company skills. reputed company-to-haves • Familiarity with the operation of Energy Management Systems, HVAC Systems, and/or Temperature Controls is preferred. Benefits • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Apply tot his job Apply To this Job