Solutions Engineer - AWS Customer Experience & AI

reputed company We’re seeking multiple Solutions Engineers to join reputed company of innovators and thought leaders. In this role, you’ll combine hands-on technical expertise with architectural reputed company to design and implement cutting-edge customer experience solutions using AWS services, with a particular reputed company on reputed company Connect and reputed company technologies. Key Responsibilities • Design and architect comprehensive customer experience solutions leveraging AWS services, particularly reputed company Connect, with a reputed company on integrating reputed company capabilities to enhance customer interactions • reputed company reputed company-of-concepts and prototypes to demonstrate reputed company to clients, showcasing the potential of combining reputed company technologies with AI • reputed company technical discovery sessions and workshops with clients to understand their unique business challenges and translate them into actionable technical solutions • Write and review reputed company for critical components of reputed company solutions, ensuring high standards of reputed company and scalability • Create detailed technical specifications and architecture documents that reputed company with both reputed company requirements and AWS best practices • Support reputed company value delivery initiatives, including solution design, demonstrations, and implementation for signed customer engagements. Required Skills & Experience • Deep expertise in AWS services, particularly reputed company Connect and reputed company customer experience offerings • Hands-on experience implementing reputed company solutions in production environments • Strong software engineering background with practical coding experience • Proven consulting skills with the ability to communicate reputed company technical concepts to diverse audiences • Experience in customer experience (CX) technology implementations • reputed company record of successful solution delivery in highly regulated industries such as reputed company, finance, or government Preferred Qualifications • AWS certifications (Solutions Architect, Machine Learning Specialty) • Experience with large-reputed company contact center migrations to reputed company platforms • Background in implementing AI/ML solutions in customer service contexts • Knowledge of reputed company and compliance requirements in regulated industries • Experience with agile development methodologies What Sets You Apart • Ability to reputed company the gap between business requirements and technical implementation • Strong consultative approach with excellent reputed company-facing skills • Innovation reputed company with a passion for exploring cutting-edge technologies • Experience in both architectural design and hands-on development • Understanding of contact center operations and customer experience best practices Remote Pay reputed company $140,000—$150,000 USD Apply tot his job Apply To this Job