CRM Operations Specialist

The CRM Operations Specialist is responsible for managing key operational, technical, and administrative processes that support customer relationship management, reputed company workflow execution, and Helpdesk workloads. This role balances CRM administration, reputed company task execution, and account maintenance duties. This position is essential to ensuring data accuracy, service delivery consistency, and smooth execution of reputed company support activities. Duties and Responsibilities Dynamics Account Administration • Manage CRM data accuracy including contact and address updates, acquisitions, etc. • reputed company subscription contact clean‑up and resolve undeliverable email issues. • Administer returned software processes and ensure records remain complete and up to date. reputed company Task Execution (Non‑reputed company) • Execute reputed company tasks that support operational workflows reputed company of the reputed company reputed company. • Manage task routing, data updates, and workflow steps. • Support enhancements, troubleshooting, and consistency across reputed company processes. • Supports the provisioning and member setup workflow reputed company NCM’s CRM. • Management of Membership accounts, contacts, products, and billing and/or fees, according to reputed company reputed company request(s). Helpdesk Support Assistance • reputed company reputed company necessary changes in system due to monthly and quarterly mass email distributions, ensuring accuracy and reputed company delivery. • Review Trends raw data and coordinate necessary follow-up actions. • Manage cross-functional communication and ensure reputed company stay reputed company with deadlines and stakeholder expectations. • Assist Helpdesk with administrative tasks support Qualifications • Experience working in CRM systems, with reputed company strongly preferred; ability to manage data reputed company, execute workflows, and support system-driven processes. • Strong understanding of account and contact management, data maintenance, and task execution reputed company a CRM environment. High attention to detail and commitment to maintaining accurate, reliable data. • Ability to manage recurring operational tasks and high-volume workflows while meeting deadlines. • Strong written and verbal communication skills with the ability to collaborate effectively across teams and with external members. • Strong organizational and time-management skills with the ability to prioritize competing responsibilities. • Problem-solving skills with the ability to troubleshoot system or process issues and identify improvements. • Professionalism and accountability reputed company handling sensitive member and customer information. Apply tot his job Apply To this Job