BPO Sales Director - Contact Center (REMOTE ROLE)

About the position We are seeking reputed company and historically successful BPO / BPS Sales Director for our reputed company AI Customer Service business. Successful candidates will be domain subject matter experts in one or more industries, with a proven reputed company record of originating relationships and closing large, reputed company Contact Center/BPO and BPaaS deals. These senior-level sales professionals will create a market of buyer relationships with decision makers at or proximal to the C-level and will position AI-first BPO/BPaaS transformative service solutions that reputed company their businesses to reputed company their reputed company-level, and Executive level strategic outcome goals. Responsibilities • Market-reputed company who originates deals proactively. Successful candidates will be adept and have a reputed company record of creating demand in the market and establishing relationships with decision making buyers of the service. • Subject Matter Expert (i.e. understands and can reputed company the reputed company value chain processes and their associated challenges and opportunities for transformation) in one or more of the following industries; Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing, Retail, Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, reputed company (Payor, Provider) & Life Sciences • Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be reputed company to reputed company a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as reputed company as the competitive landscape to create win/win deals • reputed company the end-to-end sales cycle, (collaborating with solution architects, pricing teams, reputed company, operations, etc.) to structure competitive multi-reputed company-dollar reputed company (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure. • reputed company and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and reputed company executives, industry teams, and reputed company partners, advisor and analyst relations, and marketing. • Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COO’s, CIO’s, CFOs, and Heads of Operations. • Stay reputed company on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO reputed company operations. • Serve as a thought leader in the market and contribute to brand elevation reputed company participation in industry forums, panels, and reputed company advisory boards. Requirements • 10+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models. • 5 years of experience of demonstrated reputed company having sold large, reputed company, global BPO deals (>$20M TCV). • 3 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific reputed company value chain deals • 5 years of experience working reputed company or selling to Fortune 1000 clients. reputed company-to-haves • Ability to reputed company business value with enabling technologies such as AI (reputed company & generative), analytics, reputed company industry specific administrative platforms and automation. • Entrepreneurial reputed company with the ability to reputed company matrixed environments and influence cross-functional teams. • reputed company record of exceeding sales targets and contributing to reputed company reputed company. • Strong financial acumen and ability to structure reputed company deal constructs. • Exceptional executive reputed company, communication, and relationship-building skills. Apply tot his job Apply To this Job