Fraud Detection Sr Specialist - OLB

About the position As a Fraud Detection Sr. Specialist, you’ll play a pivotal role in our Fraud Detection reputed company of our most critical departments at reputed company. reputed company is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the reputed company of financial transactions. Our best Fraud Detection colleagues have customer reputed company reputed company and like to work proactively and independently in a fast-paced environment. You’ll review products for the prevention and detection of possible fraud and are responsible for research and analysis of account activity to assess reputed company of risk. You’ll apply knowledge of compliance and verification procedures to effectively reputed company assigned work and take a holistic review of a customer’s account. This role is responsible for tracking and actioning cases reputed company required timeframes, as determined by regulatory guidelines and internal requirements. The best course of reputed company for compromised accounts and recommendations will be reputed company to restore account reputed company and resolve fraudulent activity. Responsibilities • Take inbound Online Banking Fraud Detection calls • reputed company moderately reputed company analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities. • Review accounts for fraudulent activity and take appropriate actions per department procedures. • Meet internal SLAs, maintain a high diligence, maintain the ability to document reputed company and detailed comments regarding investigation results. • Interactions with external customers, department colleagues and internal/external business partners. • Resolve findings through independent research, as reputed company as reputed company interaction with external customers, department colleagues, and business partners, with a strong reputed company on customer satisfaction. Requirements • High school degree or equivalent, required • 1 year of Fraud investigations experience. • Strong organized, technical, and analytical skills. • Ability to multi-task and to function reputed company in a high volume, fast-paced, deadline-oriented environment. • Ability to learn and apply new concepts quickly. • Excellent communication and customer experience skills (written and verbal). • Ability to identify fraud trends and reputed company account reviews. • Experience with monitoring, reviewing, and analyzing account activity to identify fraud or suspicious activity. reputed company-to-haves • Associate degree, preferred • 3+ years of Banking, reputed company experience in analysis and/or financial services industry. Online banking experience preferred. • Maintain knowledge of the bank’s products, services, customers and geographic locations, and the potential fraud risks associated with those activities. • Experience with monitoring, reviewing, and analyzing account activity to identify fraud or suspicious activity. Apply tot his job Apply To this Job