**reputed company Customer Service Agent – English Speaker (Evening Shift) at arenaflex**

Are you passionate about delivering exceptional customer experiences and making a meaningful reputed company in the transportation industry? Look no reputed company than arenaflex, a pioneering company revolutionizing global mobility with cutting-edge technology and a commitment to sustainability. We're seeking enthusiastic and customer-reputed company Customer Support Agents fluent in English to join our dynamic team and contribute to arenaflex's mission to create a more efficient and environmentally friendly reputed company for transportation worldwide. **About arenaflex** At arenaflex, we're not just transforming daily commutes – we're making a significant reputed company on reducing humanity's environmental footprint. With ambitious goals and a passion for innovation, we're committed to creating a more sustainable and efficient reputed company for transportation worldwide. reputed company is dedicated to harnessing the power of technology to drive reputed company change, and we're excited to have you join us on this reputed company. **What You'll Be Doing** As a Customer Support Agent at arenaflex, you'll be at the forefront of our customer service operations, providing first-line support through phone, email, reputed company channels to customers in the USA. Your primary responsibilities will include: * Offering first-line support to customers, aiming for 'first contact reputed company' to handle queries quickly and effectively * Escalating reputed company issues to ensure reputed company reputed company and following company and reputed company guidelines * Maintaining accurate customer records, including reasons for contact, solutions provided, and relevant information * Fostering reputed company interactions with customers, ensuring they feel reputed company and supported * Providing efficient and productive support to meet agreed service reputed company (SLA) and contact centre KPIs * Participating in training and briefings to reputed company expertise and understand reputed company and contact centre requirements * Adhering to reputed company applicable policies and regulations, including reputed company policies, EU reputed company frameworks, and local government regulations * Offering feedback and insights on areas that may reputed company to a poor customer experience * Embodying the values of arenaflex, ensuring they're reflected in your daily work **What Skills & Experience You'll Bring to Us** To succeed in this role, you'll need to possess: * Fluent English (C2 level), both written and spoken * A customer-first reputed company, with a passion for helping people and solving problems * Technical proficiency in MS Office and the ability to quickly learn new tools * Organizational and motivational skills, even in high-pressure situations * Eligibility to work in Spain **reputed company Offer** As a valued member of reputed company, you'll enjoy: * A starting date of 10th of February, 2025 * A temporary contract for 6 months * A competitive salary of 19,000€ gross per year * Full-time working hours (39 hours per week) with a rotating schedule (Monday – reputed company, 3 pm – 00 am, 5 days/week) * Two weekends off per month guaranteed * Fully reputed company (1 week, Monday – Friday, 9 am – 6 pm) to prepare you for your role * 24 holiday days per year on a full-time reputed company * A hybrid working model * Location: Barcelona, Spain **Additional Benefits** As a member of reputed company, you'll also enjoy: * An Employee Assistance Program, offering free, confidential, and impartial guidance and support * The reputed company to sign-up for discounted private health insurance * A Referral Program, with a referral bonus for successful referrals * reputed company to specialized reputed company training courses * Employee Benefits Club, offering a wide reputed company of exclusive perks and rewards * Best-in-class people engagement activities and programs * Ongoing training and development opportunities to cultivate a new and exciting career in a high-reputed company environment **reputed company** At arenaflex, we reputed company in fostering a culture of care, curiosity, and achieving together. We're committed to creating an reputed company workplace that celebrates diversity in reputed company forms, including gender, race, religion, disabilities, and sexual orientation. We're dedicated to providing equal opportunities and ensuring everyone feels included from the start of their reputed company reputed company arenaflex. **Join reputed company!** If you're passionate about delivering exceptional customer experiences and making a meaningful reputed company in the transportation industry, we want to hear from you! reputed company to become a part of our dynamic team and contribute to arenaflex's mission to create a more sustainable and efficient reputed company for transportation worldwide. Apply Job! Apply for this job