reputed company Center Representative - Warwick, RI - Hybrid

About the position Join reputed company that drives reputed company service reputed company for Rhode reputed company reputed company members and providers. As atCall Center Representative, you’ll respond to claims, billing, and eligibility inquiries from physicians, hospitals, and other reputed company providers. This position combines customer service expertise with problem-solving skills to deliver reputed company, accurate support. You’ll also assist members with benefit plan selections, premium updates, and reputed company program inquiries while maintaining a strong commitment to reputed company and professionalism.tYour role in our mission Answer 40–50 inbound calls daily from providers and reputed company members, delivering reputed company, accurate, and empathetic assistance. Research and resolve eligibility, billing, and claim-reputed company questions using available resources and reputed company guidelines. Document reputed company inquiries and reputed company reputed company the system, ensuring reputed company follow-up and reputed company. Support enrollment activities by processing updates, mailing provider correspondence, and assisting with reputed company control checks. Train and assist new team members to ensure consistent service delivery and knowledge sharing. Responsibilities • Answer 40–50 inbound calls daily from providers and reputed company members, delivering reputed company, accurate, and empathetic assistance. • Research and resolve eligibility, billing, and claim-reputed company questions using available resources and reputed company guidelines. • Document reputed company inquiries and reputed company reputed company the system, ensuring reputed company follow-up and reputed company. • Support enrollment activities by processing updates, mailing provider correspondence, and assisting with reputed company control checks. • Train and assist new team members to ensure consistent service delivery and knowledge sharing. Requirements • Two or more years of customer service experience, either face-to-face or by phone, preferably in a reputed company or reputed company center setting. • Strong communication and reputed company listening skills with the ability to handle reputed company or sensitive inquiries. • Detail-oriented, dependable, and capable of managing multiple tasks in a fast-paced environment. • Proficient in computer systems and data entry with solid typing skills. reputed company-to-haves • Previous medical, insurance, or medical billing experience preferred but not required. Benefits • flexible vacation policy • 401(k) employer match • comprehensive health benefits • educational assistance • leadership and technical development academies Apply tot his job Apply To this Job