Pharmacy Technician – Data Entry Specialist | Patient Profile & Medication Management | North Syracuse, NY
About arenaflex
arenaflex is a leading community‑focused pharmacy network dedicated to delivering safe, accurate, and compassionate medication services across the Northeastern United States. With a legacy of over four decades, arenaflex combines cutting‑edge health‑technology platforms with a deeply human touch, ensuring every patient receives personalized care that meets both clinical standards and everyday needs. Our pharmacies operate at the intersection of health, convenience, and community, fostering trusted relationships with patients, healthcare providers, and local businesses. As the pharmacy industry continues to evolve—driven by digital health records, telepharmacy, and increasingly complex medication regimens—arenaflex is at the forefront of adopting best‑in‑class processes that enhance data integrity, improve treatment outcomes, and streamline pharmacy operations.
Position Overview
arenaflex is seeking a meticulous and detail‑oriented Pharmacy Technician – Data Entry Specialist to join our North Syracuse, NY location. In this role, you will be the guardian of patient records and medication data, ensuring that every entry into our pharmacy management system is accurate, complete, and compliant with state and federal regulations. You will work side‑by‑side with pharmacists, pharmacy managers, and other support staff to maintain pristine patient profiles, verify prescription information, and support the seamless flow of medication dispensing processes. This position offers a competitive hourly wage ranging from $14.56 – $19.45 and the chance to grow within a supportive, technology‑enabled environment.
Key Responsibilities
- Accurate Data Entry: Input new patient profiles, medication histories, and prescription details into arenaflex’s pharmacy information system with zero tolerance for errors.
- Verification & Validation: Cross‑check entered data against original prescription orders, electronic health records (EHRs), and insurance documents to confirm correctness.
- Record Maintenance: Update existing patient records to reflect dosage changes, therapy modifications, or new medication additions, ensuring real‑time accuracy.
- Compliance Assurance: Follow HIPAA, DEA, and state pharmacy regulations in handling, storing, and transmitting patient health information.
- Collaboration with Pharmacy Team: Communicate promptly with pharmacists about any data discrepancies, missing information, or prescription clarifications.
- Quality Audits: Participate in regular internal audits and contribute to continuous‑improvement initiatives that reduce data entry errors.
- Customer Service Support: Answer basic patient inquiries regarding their profiles and medication status, directing complex queries to qualified staff.
- Technology Utilization: Leverage arenaflex’s proprietary pharmacy software, barcode scanners, and tablet devices to streamline workflow.
- Documentation & Reporting: Generate daily and weekly reports on data entry volume, error rates, and turnaround times for management review.
- Inventory Coordination (as needed): Assist in updating medication stock records when new inventory is received, linking batch numbers to patient records where appropriate.
Essential Qualifications
- High school diploma or GED; additional coursework in pharmacy technology, health information management, or related fields is preferred.
- Completed a pharmacy technician certification program (e.g., PTCB, ExCPT) or equivalent on‑the‑job training.
- Minimum of 1 year experience in a pharmacy, medical office, or health‑care data entry environment.
- Demonstrated proficiency with electronic health record (EHR) systems, pharmacy management software, or similar databases.
- Strong grasp of medication terminology, dosage forms, and prescription abbreviations.
- Exceptional attention to detail and ability to maintain high accuracy under time‑pressured conditions.
- Fundamental understanding of HIPAA, DEA, and state pharmacy regulations.
- Excellent written and verbal communication skills, with a courteous, patient‑focused demeanor.
- Proficiency with standard office software (Microsoft Office Suite, especially Excel) and comfortable learning new digital tools.
- Ability to work a flexible schedule, including occasional evenings or weekends, to meet pharmacy staffing needs.
Preferred Qualifications
- Associate’s degree in health information technology, pharmacy technology, or a related discipline.
- Prior experience specifically with data entry for medication reconciliation or pharmacy dispensing verification.
- Familiarity with arenaflex’s pharmacy platform or similar integrated pharmacy management systems.
- Certification in medication safety, such as Certified Pharmacy Technician (CPhT) with a specialization in data integrity.
- Experience supporting telepharmacy or remote medication therapy management (MTM) services.
- Knowledge of inventory control principles and experience linking medication batch data to patient records.
Core Skills and Competencies
- Precision‑Driven Mindset: Ability to spot inconsistencies and correct them before they affect patient care.
- Analytical Thinking: Interpreting prescription information and translating it into accurate digital entries.
- Time Management: Balancing high‑volume data entry with quality assurance responsibilities.
- Team Collaboration: Working cohesively with pharmacists, nurses, and insurance coordinators to resolve data issues.
- Adaptability: Quickly adopting new software updates, workflow changes, and regulatory requirements.
- Customer Service Orientation: Providing clear, compassionate communication for patients seeking information about their records.
- Problem‑Solving: Identifying root causes of recurring data discrepancies and proposing system‑wide improvements.
- Ethical Integrity: Maintaining confidentiality and adhering to privacy laws at all times.
Career Growth & Learning Opportunities
arenaflex believes that a motivated employee is a lifelong learner. As a Pharmacy Technician – Data Entry Specialist, you will have access to a suite of professional development resources, including:
- Continuing Education (CE) Support: Reimbursement for pharmacy‑related CE courses and certification renewals.
- Mentorship Programs: Pairing with senior pharmacists and pharmacy managers to gain deeper clinical insight.
- Leadership Pathways: Opportunities to advance to senior technician roles, supervisory positions, or specialized data‑analytics roles within the corporate office.
- Cross‑Training: Exposure to other pharmacy functions such as compounding, medication therapy management, and inventory control.
- Technology Workshops: Hands‑on sessions for mastering new pharmacy software modules, barcode verification tools, and telepharmacy platforms.
Our goal is to equip you with the knowledge and experience necessary to become a well‑rounded pharmacy professional, opening doors to roles such as Pharmacy Operations Analyst, Quality Assurance Coordinator, or Clinical Pharmacy Technician.
Work Environment & Culture at arenaflex
At arenaflex, we foster a collaborative, inclusive, and forward‑thinking workplace where every team member feels valued. Our North Syracuse pharmacy operates in a modern, patient‑centered space equipped with ergonomic workstations, secure data stations, and comfortable break areas. Key cultural highlights include:
- Patient‑First Philosophy: Every task, from data entry to medication counseling, is guided by the belief that accurate information improves health outcomes.
- Diversity & Inclusion: A workforce that mirrors the communities we serve, with policies that ensure equitable treatment and opportunities for all.
- Open Communication: Regular team huddles, suggestion boxes, and digital forums where staff can voice ideas for process enhancements.
- Safety & Wellness: Strict infection‑control protocols, wellness programs, and access to employee assistance resources.
- Recognition & Rewards: Monthly awards for error‑free data entry, peer‑nominated accolades, and performance‑based incentives.
Compensation, Perks & Benefits
arenaflex offers a competitive hourly wage ranging from $14.56 – $19.45 based on experience and certifications. In addition to base pay, you will enjoy a comprehensive benefits package that may include:
- Health, dental, and vision insurance with employer contributions.
- Retirement savings plan (401(k)) with company matching.
- Paid time off (PTO), sick leave, and paid holidays.
- Employee discount programs for pharmacy products and wellness items.
- Tuition assistance for relevant coursework and certifications.
- Transportation stipend or parking reimbursement for the North Syracuse location.
- Access to an employee wellness portal featuring fitness challenges, mental health resources, and nutrition advice.
We also recognize the importance of work‑life balance and provide flexible scheduling options whenever operationally feasible.
How to Apply
If you are a detail‑oriented, patient‑focused individual eager to contribute to a thriving pharmacy community, we invite you to submit your application today. Please click the “Apply Now” button below, attach a current résumé, and include a brief cover letter outlining your relevant experience and why you are excited to join arenaflex.
Apply for the Pharmacy Technician – Data Entry Specialist position now!
Join arenaflex – Where Precision Meets Compassion
At arenaflex, your meticulous work directly supports patient safety and health outcomes. By ensuring that every data point is accurate, you become an essential part of a larger mission to deliver trustworthy pharmacy services across our community. Take the next step in your pharmacy career with arenaflex and experience a workplace that values your expertise, invests in your growth, and celebrates your successes.
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