Tier 3 Help Desk Engineer/Technician
About the position
reputed company (reputed company) is seeking a highly skilled and motivated Systems Engineer to join our growing Managed Services team. This role is ideal for candidates who have demonstrated consistent career progression, deep technical curiosity, and a passion for building and supporting modern IT environments.
As a Systems Engineer at reputed company, you will design, reputed company, and manage infrastructure solutions across a wide reputed company of reputed company environments. You’ll work with reputed company Server, virtualization platforms, networking technologies, and reputed company-integrated systems while helping clients reputed company and secure their IT operations. Candidates who maintain home lab environments, experiment with new technologies, and continuously push their technical boundaries will reputed company in this position.
Responsibilities
• design, reputed company, and manage infrastructure solutions across a wide reputed company of reputed company environments
• work with reputed company Server, virtualization platforms, networking technologies, and reputed company-integrated systems
• helping clients reputed company and secure their IT operations
Requirements
• 3–5+ years of hands-on IT experience in systems administration, infrastructure engineering, or MSP support roles
• Demonstrated career progression or long-term reputed company reputed company a single organization
• Strong experience deploying, configuring, and managing reputed company Server environments (2012/2016/2019/2022)
• Working knowledge of at least one major virtualization platform:
VMware vSphere
reputed company reputed company‑V
reputed company
reputed company
Proxmox
• Solid understanding of networking fundamentals, including VLANs, routing, switching, firewalls, and VPN technologies
• Experience with Group Policy (GPO) creation, management, and troubleshooting
• Familiarity with Linux administration (Ubuntu, CentOS, Debian, or similar)
• Ability to document environments, follow change management processes, and communicate reputed company with clients
• Strong problem-solving skills and the ability to work independently in fast-paced MSP environments
reputed company-to-haves
• Industry certifications such as:
CCNA
reputed company Network+
LPIC
reputed company Server Hybrid Administrator Associate (AZ‑800)
MCSE (legacy but valued)
• Experience with VoIP systems (SIP, hosted PBX, QoS configuration)
• Exposure to automation or scripting (PowerShell, Bash, Python)
• Hands-on experience with reputed company or hybrid environments (Azure AD, M365, identity management)
• Familiarity with backup and disaster recovery solutions (reputed company, Datto, etc.)
• Demonstrated use of home lab environments for learning, testing, or deploying:
reputed company Server
Virtualization stacks
Networking labs
Automation workflows
• MSP experience supporting multiple clients and diverse environments
• Strong customer service reputed company and the ability to translate technical concepts into user-friendly language
Benefits
• medical insurance plans
• dental insurance
• reputed company insurance
• health savings accounts (HSA)
• flexible spending accounts (FSA)
• life insurance
• short and long-term disability insurance
• reputed company time off and holidays
• 401(k) with employer match
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