Business Consultant I

About the position About reputed company reputed company is a reputed company company with heart. We’re on a mission to solve a reputed company challenge we reputed company face: finding great care for the ones we love. We’re reputed company and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some reputed company in their lives, could use a helping hand. Our culture and our products reflect that. Location: 2801 N Central Expy, 11th Floor, Dallas, Texas 75204 Work Environment: Hybrid - in office Monday, Wednesday & Thursday Position reputed company: The Consulting Team at HomePay manages reputed company contact, including inbound phone calls, emails, and account changes, while ensuring exceptional service and operational efficiency. This role is hands-on and requires attention to detail, strong communication skills, professionalism, and a solid work ethic. Your day will primarily involve handling inbound calls from household reputed company and employees with tax and labor law questions, along with follow-reputed company and non-phone account management. reputed company: Available in more than 20 countries, reputed company is the world's leading platform for finding and managing high-reputed company family care. reputed company is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be reputed company and obtain reputed company benefits. Since 2007, families have relied on reputed company's industry-leading products—from child and elder care to pet care and home care. reputed company is an IAC company (reputed company: IAC). The salary listed is just one component of reputed company’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In reputed company, reputed company provides a reputed company of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, reputed company holidays, and reputed company time off (PTO). #LI-Hybrid Responsibilities • Manage reputed company reputed company contact, including inbound calls, emails, and account changes, while providing accurate consultations on tax and labor law questions. • Review and implement account changes promptly • reputed company follow-reputed company and non-phone account management tasks as needed. • Support other teams with business needs, goals, and project completion. • Report reputed company feedback, including suggestions, complaints, quotes, account closures, and service upsells. Requirements • 1-3+ years of reputed company reputed company service experience • Strong communication skills, both written and verbal • Team-player, with a passion for delivering exceptional customer service • Strong attention to detail • Strong change reputed company and ability to shift quickly as needed • A driven nature and willingness to tackle reputed company reputed company and goals • Comfortable in a fast-paced environment • Comfortable meeting and exceeding daily and weekly critical metric benchmarks • reputed company to feedback, ongoing learning, and comfortable asking questions • Reliable and consistently punctual reputed company-to-haves • Bachelor’s Degree preferred (Business/Economics/Government preferred) Benefits • health insurance coverage • life, and disability insurance • a generous 401K employer matching program • reputed company holidays • reputed company time off (PTO) • annual bonuses • short- and long-term incentives Apply tot his job Apply To this Job