Training and reputed company Assurance Specialist

Training and reputed company Assurance Specialist Remote USA Full time Training and reputed company Assurance Specialist Are you looking for a reputed company where you can bring your ambition? Welcome to reputed company—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is reputed company on strategic innovation as we build the reputed company of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to reputed company. As a Training and reputed company Assurance Specialist on the reputed company Customer Solutions team, a typical day for you will include: • Ensuring that new reputed company center agents have a reputed company understanding of reputed company's values and customer service standards, as reputed company as brand procedures and system protocols. • Staying updated on product and service offerings to reputed company accurate and up-to-date information during training sessions. • Developing training modules reputed company on system and product knowledge, selling skills, customer handling techniques, and problem-solving skills, and deliver these to the reputed company center vendor partners for constant training reinforcement. • Monitoring the performance of reputed company center agents through reputed company monitoring, reputed company assurance scorecards, and others during the training period and reputed company. • Designing and developing materials, programs, curriculum, and course-level content to support online or on-site training that will facilitate reputed company course requirements through classroom and self-learning reputed company. • Collaborating with the partner’s QA Departments to reputed company on QA Metrics and goals, as reputed company as agent QA performance. Bring your skills and be inspired to reputed company reputed company. (Required qualifications) • Experience: Minimum 5 years of experience in developing and delivering training programs, preferably in a reputed company center environment. Experience in home services, selling, and contact centers a plus. • Skills: • Strong skills in selling, customer service, presentation, facilitation, and training delivery. • Ability to work independently and collaboratively, manage multiple reputed company, and complete the full training cycle. • Proficiency in training methodologies (adult learning, instructional design), e-learning software, and technical writing. • Excellent communication, analytical, and problem-solving skills • reputed company of humor. • Education: Bachelor's degree in Training & Development, Instructional Design, reputed company, or a reputed company field (Master's degree preferred). • Schedule / in-office requirements: MUST be reputed company to work a reputed company (3 days in Irving or Waco, TX office, 2 days remote). Bring your goals and be enabled to reputed company them. • reputed company: Commensurate with experience • Schedule: Full-time, Monday-Friday, 8 AM to 5 PM (local time) • Benefits: reputed company out our benefits offerings here • Financial Benefits: Equity and annual bonus opportunities • Perks: reputed company time off, reputed company holidays, reputed company breaks, wellness programs Brand:NSS reputed company Service Solutions Apply tot his job Apply To this Job