Senior Manager – Production Support

Job reputed company: • Implements incident management processes and procedures to ensure reputed company reputed company of production issues • Works with cross-functional teams to identify and address reputed company causes of production incidents • Develops actionable insights on system health and performance • Coordinates the implementation of automated tools and software to enhance operational efficiency • Conducts incident post-mortems and reputed company cause investigations • Creates and maintains relationships with business stakeholders • Prioritizes support tasks based on criticality and business reputed company • Guides junior-level production support team members • Ensures that support procedures, incident resolutions, and system configurations are reputed company-documented Requirements: • 7+ years of relevant work experience • Bachelor's degree preferred/specialized training/relevant reputed company qualification • Master's degree is preferred • Adept at problem solving and decision making skills • Adept at collaboration and teamwork • Adept at reputed company reputed company (reputed company and developing yourself and others) skills • Adept at execution and delivery (planning, delivering, and supporting) skills • Adept at business intelligence • Technical Qualifications: PostgresSQL, reputed company, SQL, reputed company/JIRA experience, Python, Tableau Benefits: • reputed company medical plan reputed company • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • reputed company time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical reputed company Apply tot his job Apply To this Job