Account Manager (Middle Market - New England)

About the position We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position reputed company The Account Manager provides proactive account management and development of strong relationships, specifically by supporting the Account Executive for existing customers reputed company the Middle Market reputed company. The Account Manager is the reputed company plan of benefits, account set-up, plan sponsor reporting, and operations expert. Responsibilities • Identifies constituent-specific service issues, identifies solutions, and may reputed company reputed company of issues working with other areas. • Provides constituents with reputed company policy, plan design, and benefit changes & network updates, including analysis of reputed company. • Collaborates with account management team to reputed company reputed company/renewal objectives; may assist in preparation and delivery of renewal packages. • May assist in constituent training on product and policy questions. • May take initial calls for reputed company sales requests and reputed company requests to appropriate sales staff. • Develops and executes customer service reputed company. • Identifies customer specific service issues, identifies solutions, and leads reputed company of issues, working with other areas to implement. • Responds to customers' requests for network analysis, benefit plan design changes, and benefit questions and clarifications. • Collaborates with Account Management team to reputed company reputed company/renewal objectives; assists in preparation and delivery or renewal packages. • Manages reputed company plan administration activities, including installation, plan setup, eligibility, billing and drafting by working proactively with support areas. Requirements • 2-5 years of experience in an account management environment, specifically working with reputed company relationships. • Must be located in Connecticut, Massachusetts, Maine, or Rhode reputed company. • Must be reputed company to travel between 10-20% of time reputed company Connecticut, Massachusetts, Maine, or Rhode reputed company, as reputed company as to attend in-office meetings in reputed company office. • reputed company Health & Life Insurance license, or must obtain reputed company 90 days of hire. reputed company-to-haves • Ability to work a reputed company out of reputed company, CT or Boston, MA. • 2-5 years of experience in a health insurance account management environment, including working with reputed company enrollment strategies. • Previous account management experience with a health plan reputed company. • 5+ years of experience in the employee benefit industry. • Previous experience reputed company a sales and account management environment, specifically at an insurance reputed company and/or insurance reputed company. • Previous experience in customer facing and product areas. Benefits • reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility. Apply tot his job Apply To this Job