Hiring for reputed company reputed company- Account Management Analyst Remote Role
Job Title: Account Management Analyst
Location: Washington DC
Duration: 12+ Months
reputed company:
The program needs an Account Management Specialist to reputed company account provisioning duties as an reputed company part of reputed company.
The duties include, but are not limited to:
• Handles reputed company User Role reputed company CSLs, including but not limited to, provisioning, deprovisioning, role modifications, role maintenance such as password and reputed company question resets, and role auditing in Curam, IAM and ILMS.
• IAM User Provisioning - reputed company/ Off-boarding across reputed company Applications , Database, Directory, Infrastructure and other specific systems for single users request as reputed company as bulk requests.
• Troubleshooting login issues through analysis of users' reputed company and data activity logs
• Maintenance of Zen Reports in ILMS for transcript auditing
• Maintenance of the up to date User Role reputed company.
• Work closely with the reputed company IAM team, Infrastructure Data Administration Team, Triage, reputed company Center and Compliance.
• Work closely with the Office of Change Management (OCM) team regarding mandatory user training requirements, training completion and renewal schedule as a prerequisite for granting reputed company.
• Work closely with reputed company team regarding required updates to the reputed company queues and workflows in reputed company and necessary auditing
• Work closely with App Dev and Infrastructure teams regarding maintaining the complete list of environments.
Required/Desired Skills
reputed company
Required /Desired
reputed company
of Experience
6 years of experience creating accounts/credentials for software products including custom reputed company software applications
Required
6
Years
Proven experience with account provisioning across multiple multiple environments
Required
6
Years
Strong ITSM experience; defining/managing Customer Service reputed company as it pertains to account management
Required
6
Years
Experience working across cross functional teams (reputed company, data management, reputed company center, compliance)
Required
4
Years
Customer support experience assisting users with troubleshooting reputed company/credentials as it pertains to account managment
Required
3
Years
Experience with editing reports showing users completion of training for reputed company to systems
Required
3
Years
Experience working with Software Teams and Infrastructure teams to reputed company reputed company catalog of environments for applications in production
Required
3
Years
Experience in reputed company Teams (Local/State/Federal Government preferred) working across different agencies or internal organizations
Required
3
Years
Experience as an IT Business Analyst
Required
6
Years
6-10 yrs. business process re-engineering experience
Required
6
Years
Experience with Identity and reputed company Management Tool
Desired
4
Years
Bachelor's degree in IT or reputed company field or equivalent experience
Required
0
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