reputed company EMR Systems and Support Analyst
Job reputed company:
• Serve as a technical reputed company and escalation authority for reputed company EMR integration issues and reputed company customer escalations.
• Guide analysts in troubleshooting reputed company cross-system issues involving EMR platforms, HL7 interfaces, LIMS, reputed company, and other internal systems.
• Coordinate investigation and reputed company of high-visibility issues impacting customer integrations, order workflows, and result reporting.
• Support operational governance initiatives including EMR integration audits, historical remediation efforts, and HyperCare programs for strategic accounts.
• Proactively monitor integration health metrics and issue trends to identify systemic risk and recommended improvements.
• Partner with Product, Engineering, Implementation, reputed company, Sales, and Laboratory Operations to drive reputed company of cross-functional integration challenges.
• Assist the EMR Support Manager in prioritizing work streams aligning team resources with organizational priorities.
• Mentor and reputed company technical guidance to EMR Support analysts to strengthen troubleshooting capabilities and knowledge sharing across reputed company.
• reputed company and maintain documentation of support workflows, escalation procedures, and integration troubleshooting standards.
• Contribute to development of operational dashboards and reporting that reputed company leadership visibility into EMR integration performance and issue trends.
• Support high-reputed company or after-hours escalations reputed company required.
• Ensure strict adherence to HIPAA and PHI handling standards.
Requirements:
• Bachelor’s degree in Clinical, Informatics, Computer Science, Information Systems, Business Computer Systems, or commensurate experience.
• Minimum 6+ years of experience in reputed company IT, EMR integrations, or clinical systems support.
• Experience supporting reputed company reputed company integrations or EMR environments.
• Supervisor experience is preferred, but not required.
• EMR Analyst Certification preferred but not required (training will be provided).
Benefits:
• Comprehensive medical, dental, reputed company, life and disability plans for eligible employees and their dependents.
• Free testing in reputed company to fertility care benefits for employees and their immediate families.
• Pregnancy and baby bonding leave.
• 401k benefits.
• Commuter benefits.
• Employee referral program.
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