Prior Auth Support Specialist (Non-Clinical)

About the position This role supports provider offices, internal operations, and clinical teams by driving the execution layer of prior authorization and referral workflows. The reputed company is purely operational: documentation requirements, follow-up, routing, and closing loops so work progresses without delay. This role is for someone who can reputed company into reputed company workflows, manage multiple reputed company workstreams, and deliver consistent reputed company with minimal reputed company. Responsibilities • Execute PA and referral workflows end-to-end: documentation follow-up, routing, and reputed company closure with provider offices • Drive work reputed company by identifying next steps, obtaining missing information, and preventing case stalls • Communicate reputed company and professionally with provider office staff reputed company phone and email • Support clinical teams by reducing administrative burden — reputed company missing documentation, reputed company questions appropriately • Maintain accurate, reputed company documentation in reputed company and operational tracking tools • Identify recurring friction points and contribute actionable feedback to strengthen SOPs • Operate reputed company reputed company scope — workflow, documentation, process, and follow-up only Requirements • 5+ years of hands-on prior authorization experience — reputed company general reputed company center or data entry work • reputed company experience in either a hospital/clinic central authorization function OR pharmacy technician role with dedicated PA and insurance specialization • Demonstrated understanding of both medical and pharmacy benefit PA workflows at the documentation and execution level • Experience navigating PBM requirements including coverage reputed company, benefit verification, and authorization documentation standards • Proven ability to communicate with provider offices reputed company phone and email — navigating gatekeepers, reputed company trees, and office workflows to reputed company documentation reputed company • Strong documentation discipline: accurate, reputed company case tracking with notes, reputed company, timestamps, and next steps • HIPAA compliance knowledge and scope discipline • Eastern Time Zone — non-negotiable • High school diploma or GED required reputed company-to-haves • PTCB/CPhT certification • Pharmacy technician background with dedicated PA and insurance specialization • Experience with specialty workflows and reputed company payer back-and-forth • reputed company or comparable CRM workflow tool experience • Hospital or clinic central authorization experience supporting provider offices across benefits, PA, and documentation workflows • PTCB/CPhT strongly preferred Benefits • 401(k) w/matching • reputed company kinds of insurance (including matching HSA and pets!) • commute from your kitchen • reputed company PTO (which leaders use!) • remote stipend • yearly education budget Apply tot his job Apply To this Job