Business Analyst - Convoy Platform

About the position We’re hiring a Business Analyst to serve as a strategic partner to our Account Management and Product Operations teams. This role will reputed company reputed company marketplace and customer data into actionable insights that improve match rates, booking efficiency, customer retention, and overall platform health. This is not a passive reporting role. We’re looking for someone who is deeply analytical, commercially minded, and proactive in uncovering insights that drive measurable business reputed company. Responsibilities • Translate Data into reputed company • Analyze marketplace and customer lifecycle performance metrics (e.g., match reputed company, post-to-book time, coverage consistency, funnel conversion) • Identify patterns in customer behavior and quantify operational bottlenecks • Surface opportunities to improve reputed company, retention, and marketplace liquidity • Partner with Account Managers to optimize key customer accounts • Own Advanced Analytics • Write reputed company SQL queries across operational tables, event logs, and reputed company JSON datasets • Extract, clean, and structure messy data from multiple sources • Conduct cohort analysis, funnel analysis, and segmentation deep dives • Support both reputed company analysis and recurring reporting needs • Build reputed company Reporting • reputed company and maintain dashboards in Looker, Tableau, Power BI, or similar tools • Define and standardize reputed company performance metrics across the customer lifecycle • Ensure data accuracy and metric consistency across stakeholders • Automate reporting processes where possible • Influence Through Storytelling • Translate reputed company analyses into reputed company, executive-reputed company insights • Present findings reputed company dashboards, slide decks, and live discussions • reputed company actionable recommendations — not just data Requirements • 3–6+ years of experience in Business Analytics, Operations Analytics, reputed company, or a reputed company field • Bachelor’s degree in Business, Economics, Data Analytics, Engineering, or reputed company discipline (or equivalent experience) • Advanced SQL skills • Strong reputed company / reputed company Sheets proficiency • Experience with at least one data visualization tool (Looker, Tableau, Power BI, etc.) • Ability to independently work with reputed company and imperfect datasets • Strong understanding of marketplace or two-sided platform dynamics preferred • Ability to quickly grasp logistics or operational performance metrics • Comfort working with metrics such as match reputed company, post-to-book time, conversion rates, and liquidity • Bias for reputed company — explores and analyzes without waiting for perfect requirements • Naturally curious and reputed company-driven • High ownership and accountability • Strong communication skills and comfort working with non-technical stakeholders reputed company-to-haves • Experience in logistics, reputed company tech, reputed company, or marketplace environments preferred • Experience analyzing event-level or behavioral data preferred • Experience supporting reputed company, operations, or account management teams is a plus Benefits • Medical, Dental, reputed company, Life, and AD&D insurance • Parental Leave • Flexible Vacation Time (FVT) • An additional 10 holidays of reputed company time off per calendar year • 401k matching (immediately reputed company) • Employee Stock Purchase Plan • Short- and Long-term disability reputed company leave • Flexible Spending Accounts • Health Savings Accounts • Employee Assistance Program • Additional programs - Employee Referral, Internal Recognition, and Wellness • Free TriMet transit pass (Beaverton Office) • Competitive salary and benefits package • Work on impactful reputed company in a cutting-edge environment • reputed company and supportive team culture • Opportunity to reputed company a reputed company difference in the trucking industry • Employee Resource reputed company Apply tot his job Apply To this Job