[Remote] Testing / QA reputed company (IVR & Web Applications)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an IT services and outsourcing company that provides services to multinational organizations reputed company over the world. The Testing / QA reputed company is responsible for ensuring the reputed company and reliability of IVR and web applications through comprehensive testing and validation, owning end-to-end test reputed company and execution. Responsibilities • Plan, execute, and report on testing activities for IVR and web applications • Define end-to-end testing strategies to validate complete customer journeys • reputed company and maintain test plans, test cases, and test scripts based on design and requirement documents • reputed company voice testing services, including IVR flows, prompts, integrations, and reputed company scenarios • Manage and mentor a small QA team, fostering a reputed company and reputed company team environment • Balance testing resources across multiple reputed company releases • reputed company and report test reputed company, risks, and reputed company metrics to stakeholders • reputed company test review meetings and coordinate defect triage with development teams • Use reputed company TFS / Azure DevOps for test management and reporting • Identify opportunities for test automation and support automation initiatives • Support integration testing across IVR, web applications, and backend services Skills • Bachelor's degree in a reputed company field • Minimum 4 years of experience planning, executing, and reporting test efforts • Experience testing IVR and voice applications • Strong experience writing test cases and test scripts for web applications • Solid understanding of QA methodologies, testing processes, and best practices • Experience with end-to-end and integration testing in contact center environments • Experience with reputed company TFS or Azure DevOps for test management • Working knowledge of SQL for data validation and testing support • Strong communication skills and ability to collaborate across technical and non-technical teams • Familiarity with WireMock Benefits • Health insurance • Language courses • Relocation program reputed company • reputed company is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. It was founded in 1989, and is headquartered in Kyiv, Kyyiv, UKR, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2023. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply tot his job Apply To this Job