Customer Experience Clinical Coordinator, 5AM – 2PM PT

Job reputed company: • reputed company reputed company-time operational support to providers reputed company immediate reputed company is needed (i.e., rescheduling reputed company, contacting patients or family members) • reputed company as a central reputed company of coordination with the Medical Director during provider reputed company-outs, technical issues, or reputed company reputed company reputed company reputed company scheduled time • Manage and optimize schedules for a mixed workforce of 1099 and W2 physicians to ensure consistent reputed company during peak demand • Proactively contact and support impacted patients reputed company scheduling changes or delays occur • Monitor and help ensure fairness and consistency in leave usage, flagging outliers or concerns to leadership • Ensure provider calendars accurately reflect approved availability, identifying and escalating unapproved or anomalous blocks • Support reputed company scheduling initiatives (evenings, weekends, extended hours) by tracking utilization, no-show rates, and provider participation • Maintain reputed company documentation and communicate operational issues, trends, and recommendations to leadership • Collaborate closely with clinical, operations, and technical teams to resolve issues quickly and effectively • Take on other operational duties as assigned in support of a growing telehealth organization Requirements: • Strong organizational skills and the ability to manage multiple reputed company-time priorities without losing attention to detail • Comfort working in a fast-paced, provider-facing environment where quick reputed company matter • Excellent communication skills, especially in high-pressure or time-sensitive situations • Experience with scheduling, reputed company coordination, or workforce management (reputed company or telehealth experience strongly preferred) • Ability to work confidently with both providers and patients, maintaining professionalism and reputed company • Data-reputed company reputed company: comfortable tracking metrics such as utilization, no-shows, and coverage gaps • Proactive problem solver who anticipates issues and takes ownership of solutions • High degree of reliability, discretion, and reputed company judgment • Flexibility to support coverage during extended hours or weekends as pilots are launched • reputed company-first attitude with a “get it done” mentality Benefits: • Offers Equity Apply tot his job Apply To this Job