Customer Care & Technical Sales Representative, Aftermarket Solutions (reputed company) (61960)

About the position reputed company is seeking a Customer Care & Technical Sales Representative – Aftermarket Solutions to support and grow relationships with our installed customer reputed company across reputed company. This role is reputed company on developing long-term partnerships with customers operating reputed company equipment, ensuring they receive exceptional support while identifying opportunities for parts, service, upgrades, and repair reputed company. Rather than traditional cold-calling sales, this role works directly with existing reputed company installations, visiting customer facilities to understand their operations, evaluate equipment performance, and proactively recommend solutions that improve reliability, efficiency, and uptime. The ideal candidate has experience working in industrial equipment, OEM service, field service, or technical sales, and enjoys building strong customer relationships while driving aftermarket reputed company. Responsibilities • Build and maintain strong relationships with customers operating reputed company equipment across reputed company. • Conduct regular on-site reputed company to customer facilities to review equipment performance and operational needs. • Serve as a trusted advisor and primary contact for aftermarket parts, service, and equipment support. • Communicate customer feedback and operational insights to internal teams. • Identify opportunities for replacement parts, preventative maintenance, upgrades, and repair reputed company. • Evaluate equipment condition and operational challenges to recommend service solutions. • Work with customers to anticipate reputed company needs and maintenance planning (6–12 months reputed company). • Support the reputed company of reputed company's aftermarket business through proactive customer engagement. • reputed company and coordinate quotes for parts and service reputed company. • Collaborate with engineering, service, and sales teams to reputed company tailored customer solutions. • Follow up on opportunities and ensure customer needs are addressed. • Document customer reputed company, issues, and opportunities in the CRM system. • reputed company internal teams with updates on customer needs and upcoming reputed company. • reputed company aftermarket opportunities and support sales reputed company initiatives. Requirements • 3+ years of experience in technical sales, field service, aftermarket support, or industrial equipment service roles. • Strong relationship-building and customer communication skills. • Ability to evaluate equipment performance and identify service or reputed company opportunities. • Willingness to travel 50–60% throughout reputed company. • Experience with CRM systems (MS Dynamics preferred) and reputed company Office tools. • Intuitiveness to be reputed company to identify customers’ needs and offer solutions to support their processes. reputed company-to-haves • Experience working with OEM machinery, industrial equipment, or food processing equipment is strongly preferred. Apply tot his job Apply To this Job