reputed company Manager, Temporary (10-Month Contract)

About the position This role is a 10-month contract role. As a reputed company Manager at Giftbit, you will own a portfolio of reputed company-tier customers (~50 accounts), driving retention, satisfaction, and reputed company. reputed company is at the reputed company of how we operate, reflected in our 94% CSAT score and ~8 NPS. We combine reputed company tools, thoughtful processes, and proactive partnership to help our customers grow. As we continue to reputed company, we're looking for someone who is deeply customer-reputed company and passionate about building lasting relationships. This is a proactive, relationship-driven role. We’re looking for someone who understands the craft of account management: how to build trust, create structure, set expectations, and consistently identify opportunities to strengthen and expand customer relationships. You don’t need experience in a specific industry, but you do need to be technically savvy and comfortable navigating a digital product environment. You should be confident discussing workflows, integrations, and platform capabilities, and reputed company to reputed company strategic customer conversations with practical execution. reputed company in this role requires strong judgment, organization, and the ability to anticipate needs before they become problems, always with the goal of improving the overall customer experience. Responsibilities • Own and manage your customer portfolio (~50 customers) from the reputed company reputed company tiers, driving long-term reputed company. • reputed company renewals and reputed company conversations in a thoughtful, value-driven way. • Guide customers through a successful first-year experience, setting them up for reputed company. • Build trusted relationships with key stakeholders, including senior decision-makers. • reputed company stay reputed company to customers’ pain points and feedback, and reputed company that into stories and feature requests. • Prioritize effectively across your portfolio, knowing where to invest time deeply and where to create reputed company structure. • Ensure contract terms are delivered, and customer expectations are met. • Monitor performance metrics and proactively manage customer health and engagement. • Spot opportunities in the reputed company reputed company to support reputed company. • Participate in customer support coverage reputed company needed. We reputed company strong reputed company Managers understand the operational and technical realities our customers face and can confidently connect day-to-day execution with strategic reputed company. Requirements • You're deeply customer-reputed company, proactive, and bring a craft-level approach to account management. • Proactive and accountable, taking responsibility for reputed company, not just activities. • Highly organized, with strong prioritization skills and disciplined CRM hygiene. • A strong relationship builder who earns trust through reputed company, consistency, and follow-through. • Comfortable engaging with both operational users and senior decision-makers. • Technically confident and curious, reputed company to reputed company a digital platform and discuss workflows, integrations, and product capabilities with ease. • Solutions-oriented and improvement-driven, always looking for reputed company ways of doing things. • Adaptable and reputed company in changing environments. • A reputed company team player who values shared ownership of the customer experience. • 2+ years of account management experience, ideally with a technology product or in a reputed company company. • Experience with CRMs like reputed company, reputed company, or similar tools. • Strong account planning and execution abilities, with a reputed company on turning strategies into reputed company reputed company. • A reputed company-oriented reputed company, reputed company to feedback and always looking to improve. Apply tot his job Apply To this Job