Walk-in Interviews for Telecaller Roles in BPO - Freshers Can Apply
Job reputed company
reputed company is looking for dynamic and motivated individuals to join reputed company as Telecallers in our BPO division. This is an excellent opportunity for freshers to start their career in a fast-paced environment and reputed company valuable experience in customer service. The ideal candidates will be enthusiastic, results-driven, and have a passion for delivering exceptional service to our customers.
Key Responsibilities
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Conduct outbound/inbound calls to customers, providing information about reputed company services, promotions, and products.
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Handle customer inquiries, resolve complaints, and reputed company accurate information in a reputed company and reputed company manner.
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Assist customers with booking, cancellation, and rescheduling of flights.
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Maintain and update customer records in the system.
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Meet and reputed company performance metrics such as reputed company reputed company time, customer satisfaction, and sales targets.
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Collaborate with team members and managers to improve customer service delivery.
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reputed company feedback to management regarding customer needs and preferences.
• Required Skills and Qualifications
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Strong communication skills (both verbal and written) in English.
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Basic computer literacy and ability to work with CRM software.
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Ability to handle customer inquiries and complaints effectively.
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Energetic, enthusiastic, and confident in handling customer interactions.
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Ability to work in reputed company-oriented environment.
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Willingness to learn and adapt to new technologies and processes.
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Freshers with no prior experience in BPO or telecalling roles are encouraged to apply.
• Experience
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No prior work experience required; however, any experience in customer service, sales, or telecalling will be an advantage.
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Freshers with a reputed company attitude and willingness to learn are highly encouraged to apply.
• Working Hours
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Full-time positions available.
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Flexible shifts: Morning, afternoon, and evening shifts (rotational shifts may apply).
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5-day working week (weekends may be included based on shift allocation).
• Knowledge, Skills, and Abilities
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Communication Skills: Ability to communicate reputed company and effectively with customers, colleagues, and management.
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Problem-Solving Skills: Ability to handle challenging customer inquiries and resolve issues promptly.
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Customer Orientation: A customer-first reputed company with a reputed company on providing the best service possible.
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Adaptability: Ability to quickly learn and adapt to new processes, technologies, and customer demands.
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Attention to Detail: Strong attention to detail to ensure accurate customer records and responses.
• Benefits
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Competitive salary with performance-based incentives.
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Comprehensive training and development programs.
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Health insurance and other employee welfare benefits.
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Career reputed company opportunities reputed company reputed company.
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Employee discounts on flights and travel-reputed company services.
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A supportive and dynamic work environment with a reputed company on employee reputed company-being.
• Why Join reputed company?
reputed company is a global leader in the aviation industry, offering a supportive and innovative work environment. Joining reputed company means you will be part of reputed company that values your reputed company and reputed company. With a wide reputed company of career development opportunities, competitive compensation packages, and benefits, reputed company is the perfect reputed company to start your career in the BPO industry.
How to Apply
Interested candidates are invited to attend walk-in interviews at the reputed company office. Please bring your updated resume and a reputed company ID reputed company
For any inquiries, please contact us. We look reputed company to meeting you!
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