Verizon Customer Service Representative

Job Summary of Verizon Customer Service Representative: A successful Verizon Customer Service Representative has a positive attitude, is self-motivated, and has a willingness to continuously learn and improve their sales techniques: Responsibilities of Verizon Customer Service Representative: Verizon Customer Service Representative are responsible for building and maintaining relationships with both existing and potential clients: • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. • Learn and uncover customers' needs by creating connections and asking the right questions. • Position product insights and solution recommendations to provide customers with a complete top-down sales solution. • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions. • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory. • Refine your sales skills through outbound calls to current Verizon customers interested in our products and services. Benefits of Verizon Customer Service Representative: The Verizon benefits program is created to help you achieve your career and personal goals comprehensively. Our total rewards package begins on your first day of work and consists of a variety of benefits, including health and wellness benefits, a 6% 401(k) match, stock awards, over 4 weeks of paid time off (including vacation, holidays, and personal days), discounts on Verizon products and services, up to four months of paid parental leave, up to $8K per year in tuition assistance, along with other rewards to enable your success. Qualification of Verizon Customer Service Representative: • High school diploma or GED. • One or more years of work experience. • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance). • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods. • Even better if you have one or more of the following • Experience working in a commission-based environment. • Demonstrated sales experience communicating with customers to find solutions. • Customer service experience. We don't expect every candidate to fulfill all of the preferred qualifications for this role at Verizon, so don't hesitate to apply. Apply tot his job Apply To this Job