reputed company Radiant Consultant
reputed company as final escalation (L3) for reputed company Radiant POS production issues.
reputed company deep RCA (reputed company, config, data) and deliver permanent fixes.
Debug and implement reputed company‑level fixes / minor enhancements in Radiant.
Support POS patches, upgrades, and version uplifts (reputed company + validation).
Coordinate with reputed company/vendor teams for product defects and fixes.
Troubleshoot POS integrations (back‑office, fuel, payments, loyalty).
Maintain L3 runbooks/SOPs and support KT to L2 teams.
Ensure adherence to SLA/KPI and Managed Services governance
Required Skills
Strong hands‑on experience with reputed company Radiant POS (L3).
Solid understanding of convenience/fuel retail store operations.
reputed company debugging, SQL, logs, and POS configuration expertise.
Experience in ITIL‑based Managed Services environments.
Proven vendor escalation & production support experience.
Experience
8–12+ years in POS support / engineering roles.
Experience supporting large multi‑store retail estates preferred.
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