Revenue Operations Analyst – Order Management

Nue.io is a next-generation CPQ and revenue automation platform designed for modern SaaS and subscription-based businesses. They are seeking a detail-oriented Revenue Operations Analyst to own order management, commission reconciliation, and light collections across Salesforce and NetSuite, ensuring accuracy and integrity across the quote-to-cash lifecycle.

Responsibilities

• Review all Closed-Won opportunities prior to final booking to ensure: Accurate products, pricing, terms, billing schedules, and revenue treatment
• Correct opportunity ownership, splits, and commission eligibility
• Validate alignment between Salesforce and NetSuite
• Manage a structured Pending Review → Audited → Booked workflow
• Partner with Finance to ensure clean handoff from opportunity to invoice
• Audit all commissionable deals prior to payout: Validate commission rates, splits, accelerators, and eligibility
• Confirm invoices are issued and paid in NetSuite per commission policy
• Investigate and resolve commission discrepancies with Sales and RevOps
• Maintain clear audit trails supporting Finance and external audits
• Monitor past-due invoices in NetSuite
• Conduct professional, relationship-aware outreach on overdue balances
• Partner with Sales and Customer Success to unblock payment issues
• Escalate risk accounts, trends, and aging concerns to Finance leadership
• Serve as a functional bridge between Salesforce and NetSuite to ensure data accuracy and consistency across revenue systems
• Identify recurring deal, invoicing, or commission issues and recommend process improvements

Skills

• 1-3 years experience in Revenue Ops, Finance Ops, Sales Ops, or Order Management
• Hands-on experience with NetSuite (invoicing, AR, or order management)
• High attention to detail with a strong audit mindset
• Ability to enforce policy while partnering constructively with Sales
• Strong Excel / Google Sheets skills
• Salesforce experience (Opportunities, Accounts, reporting)
• Experience with CPQ and subscription SaaS billing models
• Exposure to commission plans and incentive compensation
• Experience supporting audits or revenue compliance
• Familiarity with quote-to-cash integrations between Salesforce and NetSuite

Benefits

• Comprehensive health, vision, dental, and life insurance

Company Overview