Technical Content Writer

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations. As a Technical Content Writer, you will create accurate and engaging technical content, manage documentation, and collaborate with various teams to deliver high-quality projects efficiently.

Responsibilities

• Work cross-functionally with the R&D, product, technical, and content marketing staff to stay up-to-date on the latest Odoo features and capabilities
• Ensure that knowledge is accurately provided to customers across Odoo’s various communication channels, including user documentation, website product pages, video tutorials, and more
• Peer review content using best practices from Odoo’s global and US-specific guidelines
• Write quality long-form technical guides, whitepapers, eLearning scripts, and product tour videos to educate new users and demonstrate business flows
• Independently author new technical support and user documentation articles
• Revise and maintain existing content written by multiple contributors over different Odoo versions
• Read and write in RST markup and submit new/improved documentation using Git
• Perform content and technical reviews using GitHub
• Manage tasks using Odoo Project, adhering to an annual content calendar

Skills

• Bachelor's Degree or equivalent experience in Writing, English, Communications, Computer Science, or a related field
• 1+ year of experience in technical writing, focusing on business applications or software platforms
• A portfolio of writing samples that demonstrate technical documentation skills
• Experience with technical documentation, specifically within ERP or SaaS environments
• Proficiency with Git/GitHub or similar version control systems, or a willingness to learn
• Ability to handle multiple projects and meet deadlines in a fast-paced, dynamic environment
• Experience working with SaaS platforms or within a SaaS company environment

Benefits

• Healthcare
• Dental
• Vision
• Life Insurance
• FSA
• HSA Matching
• 401K Matching
• Commuter Benefits
• PTO (Paid-time-off)
• Paid sick days
• Paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

Company Overview