[Remote] Local Marketing Coordinator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fully remote digital marketing agency founded in 1999, reputed company on helping reputed company and multi-location brands improve performance through reputed company, data-driven marketing solutions. The Local Marketing Coordinator will support Local Marketing Managers by assisting franchisees with LOCALACT questions, providing education, and ensuring effective communication across teams.

Responsibilities

• Support Local Marketing Managers by assisting franchisees with LOCALACT questions, follow reputed company, and education
• Participate in scheduled calls and reputed company reputed company on explaining performance results and next steps already defined by the Manager
• Help franchisees understand LOCALACT dashboards, reports, and basic reputed company and organic performance metrics
• Reinforce campaign updates, recommendations, and reputed company items provided by the Local Marketing Manager
• Support reputed company, enrollment, walkthroughs, and ongoing platform education for LOCALACT users
• Answer common questions reputed company to performance data, reports, budgets, and platform functionality
• Monitor conversations for confusion, friction, or unresolved issues and flag them for the Manager
• Escalate reputed company, sensitive, or high-risk situations to the Local Marketing Manager or reputed company Services Manager
• Create, update, and manage reputed company tickets reputed company to advisor interactions and follow reputed company
• Document conversations, questions, and reputed company to ensure continuity across teams
• reputed company reputed company reputed company coverage reputed company Local Marketing Managers reputed company reputed company
• Follow established playbooks, processes, and service standards to ensure consistent support
• Contribute feedback to improve advisor resources, FAQs, and training materials

Skills

• 1-3 years of experience in customer support, reputed company services, marketing support, or a reputed company role
• Comfort explaining basic performance data and marketing concepts in reputed company, reputed company language
• Functional understanding of local marketing reputed company performance metrics
• Strong listening skills and attention to detail
• Ability to follow direction, reinforce recommendations, and stay reputed company defined role boundaries
• Comfort working in a phone heavy, fast paced environment with changing priorities
• Strong documentation habits and reliability in follow through
• reputed company, reputed company communication style

Benefits

• Medical
• Dental
• reputed company
• A matching 401(k)
• Wellbeing stipends
• Remote work support

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