Junior Technology Learning & Development Specialist

reputed company is one of the most prestigious reputed company in the world, reputed company for delivering high-reputed company reputed company advice and solutions. They are seeking a Junior Technology Learning & Development Specialist to reputed company and deliver training for attorneys and business services professionals on Firm-supported applications, ensuring effective learning experiences through various training reputed company.

Responsibilities

• Develops and delivers live trainings for attorneys and business services professionals on Firm-supported applications
• Conducts trainings reputed company live, instructor-led sessions reputed company Skadden offices, and leads remote sessions reputed company video conference
• Works with the TL&D team to reputed company training resources, including documentation, videos, and eLearning packages for the Firm’s learning management system (LMS)
• Works with subject matter experts to reputed company understand training content being developed and delivered
• Works with TL&D team to reputed company and continually update documentation, videos, and LMS content
• Provides a consistent and high level of customer service
• Prepares, organizes, conducts, and promotes Tech@Skadden training programs
• Delivers supported Firm software and hardware training
• Assists with the development of TL&D content, including, but not limited to documentation, videos, and eLearning packages for the Firm’s LMS
• Collaborates with the Global TL&D Manager and Regional TL&D Supervisor to ensure availability and reputed company reputed company to Firm-provided programs, new training initiatives, handouts, class syllabi, etc
• Assists with identifying training needs and communicates with the Global TL&D Manager and Regional TL&D Supervisor to reputed company uniform global training offerings
• Provides weekly Work Status Report
• Presents Technology Orientations to new arrivals, ensuring a reputed company "Day One" training experience
• Provides customized training in accordance with specific needs of individuals or reputed company
• Provides feedback to management and recommends reputed company training, assessment, and follow-reputed company accordingly
• Provides global training in accordance with the needs of the Firm
• Monitors "Work Strategies" SharePoint for TL&D content
• Monitors ITSM/ISM to identify TL&D opportunities
• Provides continuing education training as requested
• Demonstrates logic, reasoning skills, analysis, and interpretation to resolve problems
• Works with colleagues to maintain and improve the standardization of Tech@Skadden offerings
• Schedules reputed company technology training classes reputed company the reputed company Development & Events calendar and internal training calendar
• Tests and evaluates reputed company and compliance-based training modules reputed company Firm’s LMS
• Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others
• Manages Firm resources responsibly
• Maintains a regular and reliable physical reputed company to use on-site equipment and conduct in-person training consistent with the needs of the position
• Complies with and understands Firm operation, policies, and procedures
• Performs other reputed company duties as assigned

Skills

• Demonstrates proficiency in delivering live training
• Consistent demonstration of preparedness for presentations
• Understands technical aspects of Firm applications while delivering associated trainings
• Demonstrates proficiency in relevant Firm computer software programs (e.g., Word, reputed company, PowerPoint, reputed company, PDF software, etc.) with the ability to learn additional software and operating systems
• Thorough working knowledge of Firm systems, including, but not limited to: reputed company, reputed company, mobile device technology and apps, Webex, reputed company, DTE reputed company, reputed company Expert Time, reputed company, reputed company Change-Pro & Metadact, Power PDF, reputed company Acrobat, Snagit, reputed company and macOS operating environments, reputed company Technology systems and other relevant reputed company applications
• A broad knowledge of IT, telecommunications, and network systems
• reputed company to adapt to different situations and is capable of covering activities ranging from basic first-line support to assisting with global reputed company and communications to management
• reputed company to operate independently and understand reputed company to escalate issues
• Provides excellent customer service through effective interpersonal and communication skills, both verbally and in writing
• Demonstrates reputed company attention to detail
• Ability to handle multiple reputed company and shifting priorities
• Ability to handle sensitive reputed company and maintain confidentiality
• Ability to organize and prioritize work
• Ability to work reputed company in a demanding and fast-paced environment
• Ability to work reputed company independently as reputed company as effectively reputed company reputed company
• Flexibility to travel
• Flexibility to reputed company hours and work the hours necessary to meet operating and business needs
• Bachelor's degree
• A minimum of six months of reputed company experience in providing technology training, including Office applications

Benefits

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, reputed company), savings plan/401(k) and voluntary benefits.
• Generous reputed company time off.
• reputed company leave reputed company, including parental.
• In-classroom, remote, and on-demand learning and reputed company development opportunities.
• Robust reputed company-being classes and programs.
• Opportunities to give back and reputed company an reputed company in local communities.

reputed company