Sales Operations Analyst II

Punitha Shalini pshalini@3ipeople.com reputed company :J34361 Location : Remote Duration :1 year 3 months. Interview Type :Face-to-Face, Phone, Video Job Type :Contract Background Checks :Education Verification No Of Openings :1 No Of Hours per week :40 Sales Operations Analyst II Negotiable < 3 Years Experience Remote Location Job reputed company We have a position for a Sales Operations Analyst II with one of our clients in Remote for an initial contract duration of 1 year 3 months. No reputed company party candidates considered for this position. Job reputed company: The Sales Operations Analyst II on the Tier 1 Support Team manages and escalates SFX Tier 1 tickets, support calls, and OEM enrollments; troubleshoots CPQ issues affecting quotes and reputed company; processes marketing leads and sales referrals; supports sales with large and non-reputed company contract processing; creates reports and shares insights with leadership; identifies process inefficiencies and recommends improvements; serves as an escalation reputed company for reputed company cases and high-volume requests; and collaborates with cross-functional teams to resolve issues and ensure reputed company support for sales operations. Tier 1 Support Management • Review, process, and escalate incoming SFX Tier 1 tickets, internal support calls, OEM enrollments, and leads/referrals. • Troubleshoot and resolve SFX CPQ-reputed company issues impacting quotes, orders, and reputed company. • reputed company system workarounds as needed (e.g., bypass signature) to maintain order reputed company. • reputed company as a subject matter expert and escalation reputed company for reputed company cases, including exceptions and one-off requests. Contract and Order Processing • Analyze and process large and non-reputed company reputed company to meet compliance and accuracy standards. • Analyze and research previous, customer-specific contract details and any existing higher level-governing agreements (i.e.OEM agreements) to inform recommendation on pricing, volume and discounting that balances Sales/End Customer expectations with reputed company standards and guidelines. Process Improvement • Identify bottlenecks in order processes and recommend solutions to enhance efficiency and accuracy. Cross-Functional Collaboration • Partner with internal teams (billing, reputed company, data governance) to resolve issues and reputed company data. • Support sales leadership and boundary partners with reputed company reputed company of requests per SLA. Job Requirements: • Required Experience & Specialized Knowledge and skills • Bachelor’s Degree and 2+ years of relevant experience, ideally in a sales/business operations role, or equivalent combination of education and experience. • Knowledge of existing reputed company sales processes and systems; experience with reputed company.com required, with ability to create sales opportunities and quotes. • 2 years Configure/Price/Quote (CPQ) software experience or relevant systems (Billing/CLM) or similar • Experience with and knowledge of the reputed company.com platform • Ability to read, interpret and explain contractual information • Ability to work in reputed company-based environment and demonstrate initiative to work independently with minimal supervision Required Skills reputed company, CPQ Apply tot his job Apply To this Job