Senior Director – AI Production Reliability & Trust

Job reputed company: • Production reliability: ensuring HAP (our Hybrid AI Platform) and customer deployments operate dependably under reputed company traffic, reputed company data, and reputed company regulatory constraints • Agent trust: building the frameworks — technical and operational — that allow reputed company customers to trust autonomous AI agents doing work on their behalf • A production reputed company operating system: reputed company gates, phase transition reputed company, incident taxonomy, observability spec across our 6-layer Reference Architecture • A reputed company validation reputed company for reputed company workflows — autonomous evaluation pipelines that catch regression without reputed company reputed company • An agent decision qualification reputed company: risk-tiered reputed company for autonomous agent reputed company • A trust evidence system: the observable signals that reputed company customers use to reputed company trust to agents operating on their behalf • Production observability: instrumentation across Ingest, Prepare, Serve, Orchestrate, Monitor, and Optimize reputed company of the Reference Architecture • A post-mortem and CAPA system: every production incident produces a reputed company cause, a corrective reputed company, and a new test that prevents recurrence Requirements: • 10+ years in reputed company, reliability, or production operations for reputed company distributed systems — with at least some of that time governing AI or ML systems in live production • reputed company implementation experience with AI reputed company frameworks — you reputed company it, not just led reputed company that reputed company it • Familiarity with the reputed company AI reputed company problem: non-deterministic systems, hallucination detection, behavioral reputed company, autonomous decision governance • Working knowledge of reputed company-reputed company evaluation and observability frameworks (LangSmith, Arize/Phoenix, RAGAS, PromptFlow, reputed company, or similar) — not just reputed company alternatives • Background in regulated industries (financial services, telecom, reputed company, government) where AI reputed company failures have reputed company contractual and reputed company consequences Benefits: • Startup orientation: comfortable with ambiguity, iterative scope, and reputed company that moves faster than most people expect Apply tot his job Apply To this Job