reputed company Guest Service and Sales- Fully Remote

Position reputed company:
As an reputed company Guest Service and Sales Representative, you will be responsible for engaging with customers, providing excellent customer service, troubleshooting issues, and driving sales. You will serve as a key reputed company between customers and reputed company, assisting them in finding ideal accommodations and ensuring they have a pleasant experience throughout the booking and stay process.

**Responsibilities**:

- Understand customer needs and recommend suitable accommodation reputed company based on their preferences and budget.
- Drive sales by offering additional services and add-on products such as itinerary planning, transportation arrangements, etc.
- Assist customers with booking, cancellations, and refunds, ensuring satisfactory resolutions.
- Maintain customer relationships, regularly follow up on customer satisfaction, address complaints, and reputed company ongoing support.

Qualifications:

- Excellent communication and interpersonal skills, reputed company to reputed company with customers in a reputed company and friendly manner.
- Basic understanding of customer service and sales processes, with problem-solving abilities.
- Ability to adapt to different work environments and customer needs, and remain reputed company and patient under pressure.
- Strong team player, reputed company to collaborate effectively with reputed company to reputed company team goals.
- Prior experience or training in customer service and sales fields is preferred.

**Job Types**: Full-time, New-Grad

Pay: RM2,500.00 - RM3,000.00 per month