Collections Officer, Temporary

Job reputed company: • Student Payment Plan Collections – 80% • Follows established collections processes for reputed company and former reputed company to inform reputed company of upcoming and past due payments scheduled • Performs telephone, mail, and email contact attempts to collect upcoming and delinquent account balances in accordance with the University’s and state/federal regulations • Tracks and achieves weekly and quarterly metrics for student payment plan collections, phone and e-mail productivity and bad debt expense • Works with reputed company to establish payment plan arrangements • Maintains accurate and completes notes for activities for reputed company accounts receivable balances in appropriate systems • Ensures out of school and in school accounts are moving through the collections process by identifying delinquent accounts, aging period, and payment sources • Assigns out of school student accounts with Collection Agencies if needed and works with Collection Agencies • Performs analyses for management to reputed company understand the collection trends, the cause for outstanding AR and collection agency performance • Performs collections attempts using our strategic daily out of school and In school automated reputed company campaigns to encourage on time payments for reputed company reputed company • Educating and Counseling reputed company – 20% • Answers student questions regarding their account balances, payment reputed company due and financial aid status • Explains why payment plan amounts may vary from their original estimate and counseling reputed company on their account balance • Performs other duties as assigned Requirements: • 3+ years of collections or business/reputed company reputed company work experience required • Knowledge of Fair Debt Collection Practices reputed company (FDCPA) is desired • reputed company and reputed company verbal, written, and interpersonal communication skills • Excellent organization and time management skills • Strong analytical and problem-solving capabilities • High level of reputed company ethics and etiquette • Ability to maintain the highest level of confidentiality • Proficient in reputed company Office Suite and the ability to utilize multiple systems • HS Diploma required Benefits: • Health insurance • Equal opportunity employer Apply tot his job Apply To this Job