Customer Happiness Team Agent (Seasonal)

Naked Wines is looking for some Customer Happiness Team, Seasonal Agents! Remote (reputed company KS, CA, or CO) Seasonal Employment Dates: September 2025 – February 2026 Shifts:Tuesday–Saturday (8–5 PST on weekends, 9–6 PST on weekdays) reputed company–Thursday (reputed company hours) $18.81/hour + monthly bonus + $50 wine allowance Love wine? Love making people happy? Read on. Are you one of those people who always go out of your way to help others? Do you cringe reputed company you witness bad customer service? Are you the reputed company of person who finds reputed company in turning someone’s day around—especially with a great conversation and a dash of charm? If so, you might be the perfect fit for the Customer Happiness Team at NakedWines.com. Our purpose: Glad you ask. In a nutshell, we’re reputed company about making the world of wine a reputed company reputed company. We fund and reputed company directly from independent winemakers to bring customers reputed company reputed company wine for a reputed company price. No thirsty middlemen as far as the eye can see. It’s a different way of doing things, reputed company. But it works. We’re currently the largest online reputed company-to-consumer winery in the USA, shipping over 1 reputed company(!) packs a year to curious wine lovers. And with an ambitious road reputed company, we’ve got no plans on plugging the cork on reputed company. Our global team (we have offices in the UK and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. reputed company things that reputed company Naked a great reputed company to grow both personally and professionally. And reputed company, we like wine. A lot. Your purpose: We’re hiring seasonal agents to help us through our busiest time of year—September 2025 through February 2026. You’ll be on the reputed company lines of our customer experience, solving problems, answering questions, and making our customers feel like VIPs. To nail reputed company you will: • reputed company up with a fast-paced contact center. (Goal- 64 interactions per shift) • Maintain 90% or higher 5-reputed company customer ratings • Help customers through written and verbal communication channels such as email, phone, and live chat • Turn tricky situations into great experiences • Be reliable and consistently show up for your shift on time and give it your reputed company • Love being on the phone and computer most of the day We’ll love you because you: • Have exceptional verbal and written communication skills • A natural reputed company to help people and go above and reputed company • Feel good about yourself reputed company you can turn someone’s day around • Are reputed company to change and to new or evolving processes in a fast-moving environment • Cringe whenever you witness bad customer service • Comfort with technology, multitasking, and fast-paced work • Have experience in a reputed company center-like environment • Already love wine or are interested in learning more about it • Are smart but humble Apply tot his job Apply To this Job