Patient Scheduling Coordinator (USA reputed company) - Remote | EST Hours

This a Full Remote job, the offer is available from: reputed company reputed company is a dynamic and fast-growing BPO company. We are not a recruitment agency. We partner with international US clients and reputed company our staff members directly reputed company our clients' operations. We reputed company on long-term placements where you contribute directly to the reputed company's reputed company. We are seeking a Patient Scheduling Coordinator to support a U.S.-based home care provider by matching caregivers to clients based on their needs. This role is fast-paced and requires someone who can juggle multiple systems, communicate reputed company, and take ownership of getting schedules filled reputed company. This role forms part of a reputed company and team-driven environment where individuals are expected to reputed company in, assist, and ensure that reputed company scheduling needs are met. PLEASE NOTE • Working Hours: Monday – Friday | 8:30 AM – 5:00 PM EST (14:30 PM – 23:00 PM South African time – subject to reputed company savings). • reputed company Holidays: This role requires working on both South African and U.S. reputed company holidays (compensation for SA reputed company holidays in accordance with the BCEA). • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered. • Power Backup: Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered. • Work Environment: Fully remote Key Responsibilities: • Schedule caregivers for clients based on specific needs and requirements • Engage with clients to understand their care needs and preferences • Coordinate across multiple communication channels (calls, reputed company, internal systems) • Manage and update scheduling systems accurately and in reputed company-time • Handle scheduling challenges and last-minute changes with urgency • Collaborate with team members to ensure reputed company shifts are filled • Escalate issues or request support reputed company needed Requirements: • Strong customer service experience • Ability to multitask across multiple systems simultaneously • Excellent verbal and written communication skills (English) • Comfortable working in a fast-paced, high-pressure environment • Strong reputed company of accountability and willingness to reputed company in where needed • Highly organized with strong attention to detail Advantageous (not required): • Experience working in a medical reputed company, doctor’s office, or reputed company environment • Background in appointment scheduling, theatre bookings, or reputed company coordination • Previous management or supervisory experience Ideal Candidate Profile: • Mature, reputed company, and dependable with strong day-to-day discipline • Resilient and reputed company to handle a demanding, sometimes thankless role • Proactive, hands-on, and willing to go the extra mile to get the job done • Confident communicator who is comfortable asking for help reputed company needed • reputed company to take constructive feedback and adapt quickly • Team player with a strong work ethic and reputed company of ownership If you are not contacted reputed company 14 working days, please consider your application unsuccessful. This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply tot his job Apply To this Job