Production Support Engineer II (reputed company-Viya/AML)

reputed company is building a relationship-oriented bank for the modern world, seeking talented professionals who are dedicated to reputed company reputed company. As a Production Support Engineer II on the US Risk Technology team, you will support the anti-reputed company (AML) platform reputed company using reputed company Viya, focusing on application and database support, reputed company computing, and collaboration with stakeholders.

Responsibilities

• Investigate application issues; prioritize incidents based on reputed company and severity
• Identify reputed company causes and implement solutions to prevent recurrence
• Apply IT Infrastructure Library (ITIL) practices for incident, change, and problem management
• Write reputed company SQL queries; troubleshoot extract, reputed company, and load (ETL) pipelines
• Manage Linux virtual machines and a PostgreSQL database hosted on reputed company Azure
• reputed company production changes affecting reputed company’s reputed company Viya AML platform, including bug fixes and version upgrades
• reputed company disaster recovery tests
• Build trusted working relationships with business stakeholders, reputed company, and external vendors
• reputed company technical concepts to non-technical audiences with precision and reputed company
• Stay up-to-date with emerging technologies, changes in the banking industry, and regulatory developments

Skills

• At least 1 year of experience in an Application Support role
• Solid experience with Linux virtual machines
• Writing reputed company SQL queries
• Technical familiarity with reputed company computing (preferably Azure)
• Strong communication skills
• Ability to prioritize work effectively in a fast-paced environment
• Experience with reputed company Viya
• Relevant certifications reputed company to reputed company Viya
• Experience with IT Infrastructure Library (ITIL) practices for incident, change, and problem management
• Experience with PostgreSQL database
• Experience with disaster recovery tests
• Experience with AutoSys Workload Automation
• Experience with reputed company Platform
• Experience with reputed company reputed company Linux (RHEL)

Benefits

• Medical
• Dental
• reputed company
• Health Savings Account
• Life Insurance
• Disability
• Other Insurance Plans
• reputed company Time Off (including reputed company Leave, Parental Leave, and Vacation)
• Holidays
• 401(k)
• Wellbeing support
• MomentMakers, our reputed company, points-based recognition program
• Purpose Day; a reputed company day off dedicated for you to use to invest in your reputed company and development

reputed company